Can I cancel an order through the web site?

eyetrip · 25 Apr 2009 at 13:55

Am a little annoyed that an order I placed early yesterday for delivery today has not been shipped and want to simply cancel it. However I can not see somewhere on the site to cancel.

Do I need to send a web note (which they sometimes take ages to answer) or do I need to call up?

If there is somewhere on the site I can cancel, and simply missed it, please let me know.

icey_haj · 25 Apr 2009 at 13:55

Webnote or ring them.

SBD · 25 Apr 2009 at 15:10

ring them or it might get sent out 2day

Plec · 25 Apr 2009 at 15:15

Yep, ring them right now because as soon as it's been despatched there is nothing they can do - and they do despatch on Saturdays.

They're very quick too...

Good luck

Plec

Phil2008 · 25 Apr 2009 at 17:32

It would be a good feature a cancel button on orders untill they have been despatched... Gibbo give us a cancel button

Sylver123 · 25 Apr 2009 at 19:53

If you didn`t pay for the Saturday delivery option, then the good will be either shipped out today before the shop shuts or the goods will definitely be shipped out on monday. I might be wrong but i`m sure the free next day delivery for us with higher post count doesn`t cover delivery at your home on saturdays.

Silenced · 25 Apr 2009 at 19:57

Sylver123 said:
I`m sure the free next day delivery for us with higher post count doesn`t cover delivery at your home on saturdays.

I wish it did though xD

Fire Wizard · 25 Apr 2009 at 20:27

If you have any queries about your Overclockers order, please contact them either by phone, by the WebNote system or by using the Customer Service Forum.

Thank you.