Can I swap from o2...... to o2???

[StevieP]

I'm currently coming to the end of my 18-month contract with o2 and the retention department wont do any decent deals (ie. less than £45 p/m) for the W995 handset that I want!

On the other hand I can get a contract through a third party supplier (Phones 4U etc) for this phone for free on a £25 p/m deal through o2!?!?!

Ideally I want to stay with o2 as I have my broadband with them and if I move then my bill goes up an extra £5!

So my question is, can I migrate from my current o2 contract to a new one through a third party supplier to get the phone and deal I want??

StevieP

 

[StevieP]

What happens if you tell retentions about this deal?

Absolutely nothing - they are doing zero deals on this handset! (the guy on the phone even suggested that I try the Carphone Warehouse!?!)

do you still get the broadband discount if you're a franchise customer not an o2 direct customer?

No idea!! I'd always assumed I would if I stuck with o2 as the provider but now you've said that I'm not so sure!!

You can go O2-O2 iphone though, so it is possible. Maybe sweat talk them.

Not bothered about the iphone and there was no sweet talking then at all!!! (but maybe I'll have more luck sweat talking them as you suggest - does this involve perspiring all over them till they give me a decent deal??? )

Seriously though, thanks for all the replies guys......

StevieP

 

[StevieP]

OK.... o2 are really starting to annoy me now! I called last night to see if anything had changed on their deals and unsurprisingly nothing has!

However I also asked about whether I could migrate to o2 through a third party supplier (Carphone Warehouse, Phones 4U etc) and while the guy in the retentions department told me I could......he intimated that there were hidden costs!?!?

He basically said "if we cant do that handset at £25.00 per month, you have to wonder where the place in question are making their money!"

I've never taken a deal through a shop/off the internet before as I've always gone direct to the provider - how could the shop charge me any more than the £25 p/m advertised???

Why cant o2 just give me the phone I want for free and life would be soooo much simpler!

StevieP

 

[StevieP]

I got the w995 for free, 600 mins, unlimited texts, 24 month contract (not too pleased about that part but it seems to be the norm for lower end now) for £25 p/m. Got it through Carphone Warehouse, they said they would just update my contract so number stays the same.

Can I ask what your contract was before?? I was on £20 p/m before and I dont particularly mind the extra fiver for the phone I want but I do want the unlimited WAP "bolt-on" too!! (like I have now!)
Did they give you any other additional options with yours??

Cheers,

StevieP