Can OcUK source logitech feet?

Buchanan0204 · 15 Jun 2011 at 00:37

I'm looking for replacement feet for my MX Revolution. Can't find a retailer in the UK that do them. Would it be possible for OcUK to source these?

andy_mk3 · 15 Jun 2011 at 00:37

I need some for my Mx518 while you're at it

stulid · 15 Jun 2011 at 00:40

Send a webnote to Logitech support, they have the best customer support ever and sent me new glide feet for my G5 after a few emails.

Basically it went like this, log into logitech support( you may have to register) ask a support question like "I need new Glide feet for my so and So"

You get a email back from a very helpful woman asking for your details, you log back into the system and update the support ticket with your address.

Sit back and relax and wait for the post man.

Buchanan0204 · 15 Jun 2011 at 00:48

stulid said:
Send a webnote to Logitech support, they have the best customer support ever and sent me new glide feet for my G5 after a few emails.

Basically it went like this, log into logitech support( you may have to register) ask a support question like "I need new Glide feet for my so and So"

You get a email back from a very helpful woman asking for your details, you log back into the system and update the support ticket with your address.

Sit back and relax and wait for the post man.

Sounds like a plan. I'll get onto them tomorrow. Cheers boss

Buchanan0204 · 15 Jun 2011 at 00:51

P.S. What if it's out of warranty?

stulid · 15 Jun 2011 at 00:55

Buchanan0204 said:
P.S. What if it's out of warranty?

My G5 was bought back on 25/03/07 (yes I just looked at the receipt)

Got my feet back in February - http://forums.overclockers.co.uk/showthread.php?t=18237803&highlight=startername_stulid

Buchanan0204 · 15 Jun 2011 at 02:07

stulid said:
My G5 was bought back on 25/03/07 (yes I just looked at the receipt)

Got my feet back in February - http://forums.overclockers.co.uk/showthread.php?t=18237803&highlight=startername_stulid

I remember seeing your thread about it. Wasn't sure if you were under warranty, couldn't remember.

Cheers for that. I'll definitely email them tomorrow. Another pat on the back for you

EniGmA1981 · 15 Jun 2011 at 06:34

I reckon OcUK should get hyperglides in stock - they have them for the MX Revolution, G5 (I have some... they kick ass!), and other non-logitech mice

Evoss · 15 Jun 2011 at 08:51

Buchanan0204 said:
P.S. What if it's out of warranty?

They will still probably replace them. My G15 was out of warranty, they still gave me a new one

Cleeecooo · 15 Jun 2011 at 17:54

Buchanan0204 said:
P.S. What if it's out of warranty?

All the logitech RMa's i've had, I didn't have the receipt and I told them this. They still send me a new one for free!

I got my MX revolution mouse replaced with an performance mouse MX
My G19 was replaced with another one - just because it had some dust behind the screen!

Buchanan0204 · 15 Jun 2011 at 23:09

Cleeecooo said:
All the logitech RMa's i've had, I didn't have the receipt and I told them this. They still send me a new one for free!

I got my MX revolution mouse replaced with an performance mouse MX
My G19 was replaced with another one - just because it had some dust behind the screen!

I had some dealings with them earlier in the year and they were definitely good. Got a 50% off voucher because my speakers were duff.

setter · 15 Jun 2011 at 23:12

Yep, theyre support is excellent. They replaced my out of warranty G5 mouse with a brand new G500.

Buchanan0204 · 15 Jun 2011 at 23:26

setter said:
Yep, theyre support is excellent. They replaced my out of warranty G5 mouse with a brand new G500.

I thought they just offered the voucher if it was out of warranty. How did you pull that one off

setter · 15 Jun 2011 at 23:32

I simply emailed their customer support, gave them details regarding the problem i was having, (left button not registering clicks). They mailed back asking for the serial and part no's, gave them those and they mailed back asking if id be happy to accept a G500 as a replacement. Suffice to say, i was extremely happy to accept it.