can u get another router to work on virgin cable ?

mp260767 · 9 Oct 2011 at 13:50

hi,

superhub has died and im looking to replace it as the replacement wont be with me until sometime next week.

virgin say that i can only use the one they send as anything else wont activate and my previous dlink 615 wont work.

anyone know a way around this and any ideas on a replacment if i can.

cheers

deuse · 9 Oct 2011 at 14:01

Sorry no way around your problem you have to use the SH as it's a modem\router.

mp260767 · 9 Oct 2011 at 15:39

no way it can be swapped for another router/modem then ?

Nymins · 9 Oct 2011 at 15:44

Superhub needs to be used as the modem, but you can use your own router if you put the Superhub into "Modem mode".

I use the Superhub as a modem and wireless router, and then a DIR-615 as a WAP/router.

TNGL · 9 Oct 2011 at 15:48

I don't believe you can.

mp260767 · 9 Oct 2011 at 18:44

well that sucks

BaDBoY_uK · 9 Oct 2011 at 20:40

Yes you can!

Get a Virgin modem - search for this VMNG300v2

The stick a Router on top of it

TNGL · 9 Oct 2011 at 20:55

When I got rid of Virgin, I kept the old modem. I then decided to go back with Virgin; the old modem didn't work. I don't know whether it was because the modem was older, but they both looked the same. That's just my experience with them.

BaDBoY_uK · 9 Oct 2011 at 21:07

A clan mate got rid of his Superhub with the above

mp260767 · 10 Oct 2011 at 09:53

Tingle said:
When I got rid of Virgin, I kept the old modem. I then decided to go back with Virgin; the old modem didn't work. I don't know whether it was because the modem was older, but they both looked the same. That's just my experience with them.

guess it must be the same with mine, old modem i have is a Ubee ?, called virgin and they said it won't work

, but the dlink 615 i know will as other people use it fine.

wouldn't be so bad but the fact they say it wont be with me til tuesday when they lock things down so tightly is ridiculous, i'm without a service for 3 days (including sunday), when i could order something from hong kong and get it delivered quicker than they can get a new router to me.

they may have there reasons for locking things down so tightly to hardware but at least provide a delivery service that works a damn sight quicker than this crap.

i couldn't understand why people complained about the customer service before, now i can fully, and my sympathies are with anyone that has to talk to them

.