Can you return part of an order if bought using a finance option?

pumaz · 27 Sep 2016 at 21:45

Bought i big upgrade from a competitor using 9 months interest free finance option, kit arrived yesterday. However I've had a change of plan and no longer need a small part of the order (£70 16GB DDR3 still sealed) and wondered where I stood on returning it for a refund?

I did pay 10% deposit on my card, if i can get a refund would they refund it to this card? never had to do anything like this before :confused:

pumaz · 27 Sep 2016 at 22:06

That's what my first thought was, 2 x 8GB Corsair Vengeance LP Black 16GB DDR3 1600 MHz CAS 9-9-9-24 XMP is going for about £50 on auction site, MM will probably be £40 and it cost me £70 so quite a hit

pumaz · 27 Sep 2016 at 22:16

Yeah I'll send a message and see what they say. the finance makes it a bit difficult I think

Moses - I wouldn't like to redo the finance or complicate things I'd rather take the loss lol

I'm gonna pay it off on the month 8, let the money rest in my account

pumaz · 28 Sep 2016 at 12:30

This is the reply I got

"With this being paid via finance, the amount would be removed off the finance agreement. Not actually refunded to your self"

I replied saying I wish to proceed as long as it doesn't effect the original finance agreement and they Sent me a RMA number so I guess it's OK!