Cancelled SkyQ, do they contact afterwards

[Mikey]

Cancelled SkyQ, do they contact afterwards, do they do the merry go round thing of throwing offers out etc?

16 years a customer, £70 now, best they offered was £47 for a basic package with UHD.

Need to start looking at Freesat boxes

 

[Andybtsn]

I cancelled a few weeks ago, they haven't been as proactive as they used to be when I would cancel. Phone calls, offers through the post etc., nothing like that. I have sent all my kit back too.

 

[Tykey]

Cancelled SkyQ, do they contact afterwards, do they do the merry go round thing of throwing offers out etc?

16 years a customer, £70 now, best they offered was £47 for a basic package with UHD.

Need to start looking at Freesat boxes

We cancelled Sky a few months ago, have had a couple of phone calls and mail from them since, nothing too OTT. We went back to Freeview, can't beat the price (free).

 

[Pooh]

Just cancelled my Sky and got no offers. Waiting for the kit to go back.

 

[ddoubleep]

The only catch with SkyQ is now you have to send your kit back. You could keep the previous HD boxes and just run freeview via that. Partly why not jumped and got SkyQ yet.

 

[Mikey]

We cancelled Sky a few months ago, have had a couple of phone calls and mail from them since, nothing too OTT. We went back to Freeview, can't beat the price (free).

Need to look at changing the LNB on the dish and will go freesat, prime and Apple TV+

Fairly large plex media collection too

 

[Mikey]

The only catch with SkyQ is now you have to send your kit back. You could keep the previous HD boxes and just run freeview via that. Partly why not jumped and got SkyQ yet.

Not bothered about that tbh. It’ll get factory reset and sent back. They’ve stipulated HDMI cables need to be included. Wtf. Oh well, I’m sure I have some crappy ones somewhere

 

[Andybtsn]

Not bothered about that tbh. It’ll get factory reset and sent back. They’ve stipulated HDMI cables need to be included. Wtf. Oh well, I’m sure I have some crappy ones somewhere

I never sent them back and they didn't say a word, I did give them an extra remote though

 

[Mikey]

Good point, I have got some of their other junk in the loft inc old remotes. So that'll go with it.

 

[Biffa]

Never heard from them again after I cancelled.

 

[barmyllama]

I get the occasional junk mail with offers, but when I originally cancelled there was no contact at all other than sending the kit back.

 

[Steeps]

I turned on marketing and I get a weekly flyer addressed to me begging me to return. The flyer has dropped from £46 to £37/mo but it has been over 6 months now. The website usually has winback offers after a period of time but this doesn't work on my account, can't even sign up for full price on it. The reason I cancelled mine was because they increased it from £33/mo to £45 mid contract.

 

[Mikey]

Mine went from £41.80 to £47 to £50+ since March 2023, then end of contract price is £70, then £65 with 16 year VIP discount.