Cancelling a Direct Debit = Cancel Subscription?

Tobes · 23 Feb 2009 at 16:14

Hey,

I need to cancel a magazine subscription and I was wondering if cancelling the direct debit online on my banks website means that I have cancelled the magazine subscription. Or is this bad and they will come back saying there is a charge for them not being able to take payment?

I can phone up if it's best, but obviously it is a lot easier to just cancel the DD.

Thanks,
Tobes

antijoke · 23 Feb 2009 at 16:15

It's a lot easier to ring and cancel the subscription.

Neodite · 23 Feb 2009 at 16:15

Cancel the subscription too

KaHn · 23 Feb 2009 at 16:17

Do both, that way you have proof you tried to cancel it and the company can't take the "one last payment" as I've seen happen a couple of times when the phone operators messed something up.

KaHn

Ben M · 23 Feb 2009 at 16:18

I'd cancel the subscription then in a couple of days check that the DD has been cancelled, if not, cancel it yourself.

Tobes · 23 Feb 2009 at 16:21

haha just seen that I let it too late and just today they have taken another payment. This means I have 3 more months of magazines again which is no problem. If I cancel tomorrow will I still get the magazines I have paid for?

Then again I suppose that question is best asked when I am cancelling.

Thanks people

mangobreeder · 23 Feb 2009 at 16:25

KaHn said:
Do both, that way you have proof you tried to cancel it and the company can't take the "one last payment" as I've seen happen a couple of times when the phone operators messed something up.

KaHn

do this

Wizzfizz · 23 Feb 2009 at 16:36

I always cancel with the company first then once that's done I then cancel the DD (same day). Recently did this with Sky.

Only time I wouldn't do this is when you're in credit and they owe you money.