Cancelling order on Shopto.net

Lethagized · 6 Nov 2010 at 12:59

How the **** do i cancel my order on shopto.net? I need to cancel it right now because the card i gave doesn't have enough money on it.

All i can see is some bs about contacting them to return an order. Why can't i cancel it online?

FrenchTart · 6 Nov 2010 at 13:02

Why are you posting this in the pc gaming section of another retailer? :confused:

Garfo · 6 Nov 2010 at 13:13

dont know m8 i dont use them

soz m8 :confused:

Tummy · 6 Nov 2010 at 13:14

^Garf*uk* said:
dont know m8 i dont use them

soz m8

SPELLING

HUURRRRR :mad:

OP = No clue, could always give them a ring?

Lethagized · 6 Nov 2010 at 13:14

Well, i guess i could have put it in GD, but i thought i would get a better response in here being as this section of the forum is aimed at people buying and playing games.

Does anyone in GD even play games anymore? :rolleyes:

Strife212 · 6 Nov 2010 at 13:16

Don't think so, just oldboys comparing watches

Lethagized · 6 Nov 2010 at 16:20

Tummy said:
No clue, could always give them a ring?

Lines are closed on weekends.

Talon · 6 Nov 2010 at 16:29

If it the new COD game you bought then the order has already been processed as per the email they sent out earlier in the week, like most online shops you can't cancel once it in process via the website.

mlbtheshow · 6 Nov 2010 at 16:35

Cant you transfer some money into that account to cover it?

Or if not, wont the card just bounce and order put on hold ... not sure if this incurs charges?

pumaz · 6 Nov 2010 at 17:32

If it's a credit card just make a payment from you bank online now, because it's the weekend it will probably go through at the same time payment comes off. Doubt you'll incure any penalties.

neoboy · 6 Nov 2010 at 18:09

Any good?

krisab · 6 Nov 2010 at 18:28

If there is no money on your card, then surely the order wont go through. This is assuming you are using a debit card, if its a credit card then i dunno, i dont own one

neoboy · 6 Nov 2010 at 18:37

Well most likely the card will work without money and he's going to get stung by overdraft fees.

Lethagized · 6 Nov 2010 at 20:49

Nope! Can't cancel it. Coming up as unrecognised product id.

orders for in-stock items cannot be cancelled via text message.

HNR1 · 6 Nov 2010 at 22:29

I'm a gold member with shopto, all i know is that if you ordered and the item was in stock and before 5.30pm, then its already shipped. Means you get it next day.

For pre orders and out of stock orders there is no problem with cancelling.

As for pre orders they often go out early. :cool:

Windle · 6 Nov 2010 at 23:38

Is it a preorder or actual order?

If it's an actual order they won't ship it till Monday so if you phone first thing they can cancel it for you.

<-- Forum Admin for Shopto

What's your SOR code, I'll see if Igor can cancel it remotely.

Lethagized · 7 Nov 2010 at 00:35

Windle. It was a preorder for Black Ops on pc.

If you could help in any way, that would be fantastic.

Number is SOR972452

Eatchipz · 7 Nov 2010 at 00:57

Also you won't get your money back. You will get it back in ShopTo Store Credit...Well at least that happened for me.

Terrier_Jimlad · 7 Nov 2010 at 01:01

RobRX-7 said:
Windle. It was a preorder for Black Ops on pc.

If you could help in any way, that would be fantastic.

Number is SOR972452

Everyone I know who pre-ordered Black Ops from them has already had the game despatched, mine and 4 others went out yesterday

Tefal · 7 Nov 2010 at 01:07

RobRX-7 said:
Well, i guess i could have put it in GD, but i thought i would get a better response in here being as this section of the forum is aimed at people buying and playing games.

Does anyone in GD even play games anymore?

I think he's asking why didn't you post to the shopto forum?

but how about

[email protected]

Also last time i used them to cancel a preorder i just had to click "cancel order" on my account.