Cannot copy large file over network using W7 Pro

MikeHunt79 · 25 Sep 2010 at 15:27

I have a 8gb file that is on a networked Linux machine, that I am trying to access on a netbook running W7 Pro and I cannot read the file. I cannot open it or copy the file.

The file works when being accessed by a Mac (running OSX) but W7 decides to give an error say 0x08007001c or something like that (that isn't the exact code, I'm away from the Windows machine atm).

Does anyone know what could cause this? I'm accessing the files over Samba if that's any help...

Also it seems to be this one file, I can access over files on the networked machine without issue.

SiriusB · 25 Sep 2010 at 17:53

Are you connecting to the Linux box via WiFi or Ethernet? I have had problems copying massive files over WiFi when I was running the Windows 7 BETA. Not often I have had to copy anything over 2GB in a long time via WiFi so I don't know if it was a W7 problem, or just a one off issue with my file.

MikeHunt79 · 25 Sep 2010 at 18:59

SiriusB said:
Are you connecting to the Linux box via WiFi or Ethernet? I have had problems copying massive files over WiFi when I was running the Windows 7 BETA. Not often I have had to copy anything over 2GB in a long time via WiFi so I don't know if it was a W7 problem, or just a one off issue with my file.

Everything is using Ethernet but the Linux box is wired to the router using Cat6 cable while my Windows 7 machine is using Wifi (wireless N).

Fir what it's worth my Mac was also using Wifi to copy the file and it worked perfectly.

I've copied many files smaller than 1gb wihout issue, but this file seems to be rather problematic...

The thing is I'm using fully updated latest service pack W7 pro so I'm surprised that this bug still exists after all this time.

If anyone else has a NAS/fileserver and is connected thru Wifi and using W7, could you do me a favour and see if you can copy a file over 2gb? You don't have to wait for the whole file to copy, just let me know if it starts to copy as my machine won't even start the copy process!

MikeHunt79 · 25 Sep 2010 at 19:46

Ok I'm on the Windows machine now, here is the error I'm getting, I've tried googling the error code and I can only find sites offering dodgy software which supposedly fiix this problem:

cokecan · 25 Sep 2010 at 19:58

what file system is on the linux box?

MikeHunt79 · 25 Sep 2010 at 21:44

cokecan72 said:
what file system is on the linux box?

Hi

/dev/sda1 on /media/hdd type ext3 (rw,data=ordered)

It appears to be Ext3.

Could it be that Windows doesn't like accessing Ext3 partitions?

Pho · 25 Sep 2010 at 21:53

Have you tried to start the copying process from the Linux machine rather than from the Windows machine?

If it's only a one off copy I'd just stick an FTP server on either machine and see if that works. For Windows smallftpd is tiny and doesn't require installing.

MikeHunt79 · 25 Sep 2010 at 22:06

Pho said:
Have you tried to start the copying process from the Linux machine rather than from the Windows machine?

Well my Linux box has no mouse/keyboard/screen, I can only access it over Telnet. If I can figure out how to share my Windows drive so the Linux box can access it then I'll give it a go but it's not really an ideal solution as I really want just be be able to drag and drop my files really.

Pho said:
If it's only a one off copy I'd just stick an FTP server on either machine and see if that works. For Windows smallftpd is tiny and doesn't require installing.

I ended up using the Mac to stick the file onto an SD card in the end, and I now have it copied onto my Windows machine, it took a while but I got there in the end.

I'd really like to be able to easily copy and open large files however, I have many 2+gb files on my Linux machine that I need access to and while I can access them with no problems under OSX I'd really like to be able to access them under Windows in a similar way.

FTP is a good idea though, I'll give that a go, thanks.

MikeHunt79 · 25 Sep 2010 at 22:26

Nice, FTP seems to be doing it's thing:

This will be fine for now, I'm guessing it could be some sort of permissions issue which could be causing Windows to refuse to copy the file using Explorer.

If anyone does know what the 0x8007003A error is then I'm all ears as I still cannot directly open large files from my fileserver, but now I've got the FTP all up and running at least I can now transfer large files.

SiriusB · 26 Sep 2010 at 00:38

The problems I had way back wasn't an immediate error you are getting. I would go through the copy process and the file wouldn't work. Looks like you have a different issue.

SourChipmunk · 26 Sep 2010 at 06:34

Doing large files, Windows to Windows, I always use Robocopy (cmd line utility). I haven't tried it with a Linux file system though. Might be worth a shot.

theheyes · 26 Sep 2010 at 11:32

Have a look in the event viewer on the windows box to see if it gives you any more information about why it's failing.

MikeHunt79 · 27 Sep 2010 at 10:33

SiriusB said:
The problems I had way back wasn't an immediate error you are getting. I would go through the copy process and the file wouldn't work. Looks like you have a different issue.

Hmm, ok, so it looks like I may be the only one getting this issue.

Raist said:
Doing large files, Windows to Windows, I always use Robocopy (cmd line utility). I haven't tried it with a Linux file system though. Might be worth a shot.

I'd rather avoid the command line if I can help it.

theheyes said:
Have a look in the event viewer on the windows box to see if it gives you any more information about why it's failing.

I had a quick look in event viewer and found no errors or warnings within the last hour, despite trying to copy the same file again.

I've not really used event viewer before however, so maybe the error is in another section?

SiriusB · 27 Sep 2010 at 12:54

Using robocopy is super easy.

robocopy "//server/source" "C:\destination"

It only does folders, not individual files. You might want xcopy for files. Same syntax as above.

SourChipmunk · 27 Sep 2010 at 13:37

SiriusB said:
It only does folders, not individual files. You might want xcopy for files. Same syntax as above.

Robocopy does individual files, for sure. The syntax is just different than copy or xcopy.

robocopy [source path] [dest path] [filename]

Always do a /z switch so it will restart automatically if it gets interrupted.

MikeHunt79 · 27 Sep 2010 at 14:44

SiriusB said:
Using robocopy is super easy.

robocopy "//server/source" "C:\destination"

It only does folders, not individual files. You might want xcopy for files. Same syntax as above.

I've just given robocopy a go, it fails but with a different error code, copy/paste from the command prompt:

New File 7.7 g R5.iso
2010/09/27 14:42:46 ERROR 58 (0x0000003A) Copying File \\dm8\hd\usr\etc
\r5\iso\R5.iso
The specified server cannot perform the requested operation.
Waiting 30 seconds...

SourChipmunk · 27 Sep 2010 at 15:24

Yeah, definitely a file system error. Looks like FTP is your best choice.

ERROR 58 (0x0000003A) Copying NTFS Security to Destination File: The specified server cannot perform the requested operation

MikeHunt79 · 28 Sep 2010 at 16:22

Raist said:
Yeah, definitely a file system error. Looks like FTP is your best choice.

Thanks, at least I know what the problem is so I can now work with it.