Cannot start the PS4

Retro Techy · 8 Jul 2016 at 12:02

Got a bit of a problem with my PS4.

It turns on with a "Cannot start the PS4" message, after that it asks to use a USB to install 3.15 or later.
I've followed a guide and it seems to do the update, well it goes through the whole preparing to system update.
After that the console restarts and I'm back at the "Cannot start the PS4" message.

Any ideas on how I fix this?

ic1male · 8 Jul 2016 at 12:49

From what I can gather, your HDD might be dead. Do you have another one you can swap in to try?

Retro Techy · 8 Jul 2016 at 15:42

Thanks! You were right.
New hard drive in and all working.

ic1male · 8 Jul 2016 at 15:45

Might be worth plugging the old one into your computer if you can. See if it is working there or not.