Cannot upload photos Draytek 2800 series.

Nevram

Nevram

Nevram

Associate
Joined
6 Mar 2009
Posts
146
Location
UK - Essex - Chelmsford
Hi all,

Having issues with uploading photos using Draytek vigor 2800 series. Have tried everything, all the settings seem to be fine, have upgraded to latest firmware and still no luck. There is nothing, and i mean nothing on the net that has even hinted towards a solution.

Any ideas would be greatly appreciated!
 
yeah you must be able to upload something as you've posted on here...what service are you trying to upload pictures to?
 
No it is a router external from here (im currently at work), you're right its not just pictures... if i do a speedtest the upload test crashes also and photobucket/facebook photo upload do not work.

I believe the issue is the MTU cap, i've been onto the route via telnet but the maximum i can set the mtu size is 1500, i can't set it to 0 because the criteria states it must be 1000 ~ 1500.

Is there a way to disable MTU as i believe this to be the problem?

Thanks
 
No i have remoted onto the network via vpn to telnet onto the router. The problem is when using the router you can't upload, and i know its the router because i've tested uploading the same picture on three different laptops normally using this router via a different router and there was no issues atall.

Funnily enough the router it does work on is an older Draytek.

So i never normally use the router externally.
 
Nevram said:
No it is a router external from here (im currently at work), you're right its not just pictures... if i do a speedtest the upload test crashes also and photobucket/facebook photo upload do not work.

I believe the issue is the MTU cap, i've been onto the route via telnet but the maximum i can set the mtu size is 1500, i can't set it to 0 because the criteria states it must be 1000 ~ 1500.

Is there a way to disable MTU as i believe this to be the problem?

Thanks
Click to expand...

You can't disable MTU. If you think it's MTU related then just set to 1000 and see is that fixes anything. It'll be far from optimal at 1000 but won't stop anything working.
 
Well ive seen people say that by taking the limit off the MTU size their issue is reloved, but obviously this is not the case. Do you have any ideas?
 
Nevram said:
Well ive seen people say that by taking the limit off the MTU size their issue is reloved, but obviously this is not the case. Do you have any ideas?
Click to expand...

You want the MTU to be as high as possible without getting fragmentation. Google 'mtu fragmentation' for a proper explanation. Even if you do get fragmentation it should just slow things down rather than failing.

Having you tried a factory reset on the router?
Have you tried a different router on the connection?
Does it happen with both wired and wireless clients (assuming is has wireless)?
 
Last edited:
What im saying is there is no way to take the limit off the MTU, if this is even possible. This is the first time i've seen anything like this, i don't want to reduce the MTU size to 1000 because like you said this will slow things down. I was asking whether or not you had any ideas other than the MTU size? If not then thanks anyway :)
 
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