Soldato
- Joined
- 11 Apr 2006
- Posts
- 7,116
- Location
- Earth
Something has happened today with my Dell 5420 laptop. I use a Plantronics BT Headset and this morning when using Teams it said no audio device or mic enabled. I spent a few minutes reseating the BT dongle, power on off devices and laptop.
Since then the Audio/Sound settings can't be accessed at all. When I left click on the speaker systray icon it doesn't simply pop up with all of the audio devices on the laptop. When I right click it brings up the sub menu options. Clicking "Open Sound Settings" pops open the settings cog but remains on just blue screem with the cog showing. When I try and access any other Sound related menu it is very slow, sluggish too.
When I open Youtube on browser it loads screen but the audio doesn't play at all instantly. Takes a good 30 seconds to start playing. Internet connection is fine so it's not a delay that way. It does play sound through my headset eventually.
When I open MS Teams it says my audio devices are in a customised setup but then when I hover over audio device and mic device it's like greyed out.
I have no idea what's happened to it but doing any kind of Dell SupportAssist, CommandUpdate, Windows Update or any troubleshooter fixes nothing. There is definitely a problem I just dont know where or how to fix it
Since then the Audio/Sound settings can't be accessed at all. When I left click on the speaker systray icon it doesn't simply pop up with all of the audio devices on the laptop. When I right click it brings up the sub menu options. Clicking "Open Sound Settings" pops open the settings cog but remains on just blue screem with the cog showing. When I try and access any other Sound related menu it is very slow, sluggish too.
When I open Youtube on browser it loads screen but the audio doesn't play at all instantly. Takes a good 30 seconds to start playing. Internet connection is fine so it's not a delay that way. It does play sound through my headset eventually.
When I open MS Teams it says my audio devices are in a customised setup but then when I hover over audio device and mic device it's like greyed out.
I have no idea what's happened to it but doing any kind of Dell SupportAssist, CommandUpdate, Windows Update or any troubleshooter fixes nothing. There is definitely a problem I just dont know where or how to fix it
