can't connect to the inernet

gw_gamer_luke · 23 Jul 2009 at 13:41

hi i can't connect to the internet on my laptop through the onboard wifi but i can through cable.

i can find my network but then i type in the wireless key it trys to connect to the internet but fails.

running vista home basic 32bit and using atheros ar928x wireless network adapter.

need some help!

Thanks, luke

radderfire · 23 Jul 2009 at 13:45

Could you connect wirelessly with the laptop before, or have you never been able to connect?

Can you try connecting wirelessly with a different wireless laptop for testing purposes?

Have you checked the channel number?

Have you got the right security protocol? WEP, WPA etc.

Rgds

gw_gamer_luke · 23 Jul 2009 at 13:53

yes i could connect before.

no i havn't got another laptop or any other wireless computer to test it.

channel number is 8

yes i have to right security protocol.

radderfire · 23 Jul 2009 at 13:57

What router have you got?

Is the problem range related? If you move the laptop nearer the router can it connect?

Are you sure you have the wireless key correct? Have you tried changing it to a new one?

Rgds

gw_gamer_luke · 23 Jul 2009 at 14:22

i have a bt home hub and i am right next to the router now using a ethernet cable.

yh i have the wireless key right, no i havent changed it.

now its saying im connected but the icon doesn't have a earth next to it.

please help

radderfire · 23 Jul 2009 at 14:28

OK, so it's a BT Home Hub so you'll have a set wireless key, so that won't be it.

Does the BT Home Hub update itself with new software? In which case maybe that has happened and now it can't negotiate properly with your wireless card??

You can sometimes get into the advanced properties of your wireless card, and tweaking some of those might help??

Rgds