Can't erase DVD-RW, works in built in admin

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Having a strange problem here and thought I'd ask you guys if you have any ideas.

Running Server 2012 R2 and I can't seem to erase RW discs and also burn to any disc. The option to erase simply isn't thrre, however if I use the built in admin account, all is fine
All other accounts are also admin accounts, checked group policy for anything and also created a brand new account but it still doesn't like to work.

Anyone have any ideas? Typed this up quickly on my phone so may have left out some vital info - sorry in advance!
 
Just had to double check, they're all the same apart from the other users being a member of the 'Users' group. Temporarily removing doesn't do anything unfortunately.
 
Are you using the built in Windows erase tool?

It maybe worth trying something like ImageBurn to erase the disk see if allows you to do it that way
 
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