Cant get New PC to Work

Calax · 24 Dec 2022 at 12:39

Hi guys..
Bought a custom build PC from over clockers.... Has windows 11 installed so replaced with windows 10 ..before that tried to install and run games like BF4 and star citizen and nothing appears on my screen...got a RTX 370 ti and plugged my monitors into the HMDI ports on the back of my Graphics Card...

Got windows on my Samsung M.2 SSD also got a 1tb HDD and put battlefield on my E Drive which is a HD Blue SSD and nothing seems to working..

Really need some help ..2 days with new PC and nothing

CuriousTomCat · 24 Dec 2022 at 12:52

When you say "nothing appears on my screen" do you mean the screen is completely blank? No picture? Or you can see Windows okay but the game doesn't load? When you say "before that" do you mean you were having this same problem with Windows 11 as well? So you installed Windows 10 hoping it would fix it?

Calax · 24 Dec 2022 at 12:55

Yeah had the issue with windows 11 ,,,so installed windows 10 as it runs fine on that,,, i can see the windows desktop screen and it says game is running but nothing ..no sound through my headphones as well

Dg834man · 24 Dec 2022 at 13:04

Games might be opening minimised can you click on the icon on the task bar once you run them?

Calax · 24 Dec 2022 at 13:09

Dg834man said:
Games might be opening minimised can you click on the icon on the task bar once you run them?

I cant see the Icon anywhere .. just do not understand why this issue is happening

Calax · 24 Dec 2022 at 13:09

CuriousTomCat said:
When you say "nothing appears on my screen" do you mean the screen is completely blank? No picture? Or you can see Windows okay but the game doesn't load? When you say "before that" do you mean you were having this same problem with Windows 11 as well? So you installed Windows 10 hoping it would fix it?

Yeah had the issue with windows 11 ,,,so installed windows 10 as it runs fine on that,,, i can see the windows desktop screen and it says game is running but nothing ..no sound through my headphones as well

Dg834man · 24 Dec 2022 at 13:14

Have you installed the launchers for the games and directed them to the games folders?

Calax · 24 Dec 2022 at 13:18

Dg834man said:
Have you installed the launchers for the games and directed them to the games folders?

Not sure how you do that..never had to before...the EA APP / Origin previously is on my M.2 ,,, Battlefield 4 is on the other SSD ...that never made a difference before on my other pc

CuriousTomCat · 24 Dec 2022 at 13:26

Calax said:
Not sure how you do that..never had to before...the EA APP / Origin previously is on my M.2 ,,, Battlefield 4 is on the other SSD ...that never made a difference before on my other pc

So you haven't actually installed Origin? You just installed Windows 10 on your C: drive and you're double clicking the Battlefield 4 exe file on your D: drive?

If so, then you need to installe Origin. and point it to the Battlefield 4 directory on your D:

Calax · 24 Dec 2022 at 13:29

CuriousTomCat said:
So you haven't actually installed Origin? You just installed Windows 10 on your C: drive and you're double clicking the Battlefield 4 exe file on your D: drive?

Yeah origin is now EA app,,, so just installed that [EA APP[ Which is on my C Drive m.2 then from the EA App site Installed BF4 to my E drive which is also a SDD

CuriousTomCat · 24 Dec 2022 at 13:33

Calax said:
Yeah origin is now EA app,,, so just installed that [EA APP[ Which is on my C Drive m.2 then from the EA App site Installed BF4 to my E drive which is also a SDD

Okay so open the EA app, click on "My Game Library"
Click on Battlefield 4
click on Settings (represented by a cog/gear icon)
Click on Locate Game and browse to the game on your E drive.

Rannoch · 24 Dec 2022 at 13:37

Have you installed the nVidia drivers for your 3070ti?

ncncore · 24 Dec 2022 at 13:40

I too was going to suggest nvidia drivers.

Dg834man · 24 Dec 2022 at 13:47

CuriousTomCat said:
Okay so open the EA app, click on "My Game Library"
Click on Battlefield 4
click on Settings (represented by a cog/gear icon)
Click on Locate Game and browse to the game on your E drive.

That was how it was done on origin it appears ea haven't implemented this in ea app yet, you need to hit download on a game and browse to the location of the game on whatever hard disk.

Calax · 24 Dec 2022 at 13:52

CuriousTomCat said:
Okay so open the EA app, click on "My Game Library"
Click on Battlefield 4
click on Settings (represented by a cog/gear icon)
Click on Locate Game and browse to the game on your E drive.

Its installing some of the Add on packs ... but it says game is running when I try and stop and close EA App

CuriousTomCat · 24 Dec 2022 at 14:07

Calax said:
Its installing some of the Add on packs ... but it says game is running when I try and stop and close EA App

I'm not sure about that. I still have the older Origin app installed. I didn't realise how different it was to the new EA app.