Can't log on to any form of Google site

hethers · 18 Jun 2007 at 23:01

As title really. I've got a Compaq nc8430 laptop and it won't log on to any of the Google sites. I did have Kaspersky suite installed and thought it was a problem with the firewall but I've now uninstalled that and installed Comodo firewall and anti virus. Again all other sites work fine but those of google. Windowa Defender is switched off.

I'm connecting wirelessly via a Netgear router but then again so is my wife's laptop. The desktop is wired and ok - so both with no problems. So it's definitely a setting on the Compaq but for the life of me I don't know what it is.

Same in Firefox and IE7.

Would very much appreciate any advice/assistance that anyone may be able to give. TIA

Teaf · 18 Jun 2007 at 23:16

Do you get any errors or anything when you visit Google, or does the page just not load and you are presented with a white screen? Errors in particular are stuff like "403 Unauthorized" and so forth.

hethers · 18 Jun 2007 at 23:30

flibby said:
Do you get any errors or anything when you visit Google, or does the page just not load and you are presented with a white screen? Errors in particular are stuff like "403 Unauthorized" and so forth.

Thanks for response flibby. No don't get any error messages - Just keeps trying to load and eventually times out with a blank screen.

Teaf · 18 Jun 2007 at 23:43

Hey

After a browse around, came across some people mentioning the MTU, which is the Maximum Trasmission Unit. There's a registry key for it, and you will most likely also find it in the administration options for your Netgear router, but might just be worth changing the option on the Compaq if that's only being affected. See this link and try the 1492 value or 1500 for the DWORD.

hethers · 18 Jun 2007 at 23:54

flibby said:
Hey

After a browse around, came across some people mentioning the MTU, which is the Maximum Trasmission Unit. There's a registry key for it, and you will most likely also find it in the administration options for your Netgear router, but might just be worth changing the option on the Compaq if that's only being affected. See this link and try the 1492 value or 1500 for the DWORD.

OK, now can't get on to the PC Tools site you list. Get the same effect of not loading - been trying to load for about 2/3 mins now to no avail.

Margaret · 19 Jun 2007 at 00:15

hethers said:
OK, now can't get on to the PC Tools site you list. Get the same effect of not loading - been trying to load for about 2/3 mins now to no avail.

hethers · 19 Jun 2007 at 00:34

Thanks Jihad. Much appreciated. Think I'll leave the "adjustment" until tomorrow when I'll probably be more awake and less likely to make a mistake.

bledd · 19 Jun 2007 at 00:40

check your hosts file

its in s32\config i think

pretty drunk right now tho.
/nb

hethers · 19 Jun 2007 at 01:06

bledd. said:
check your hosts file

its in s32\config i think

pretty drunk right now tho.
/nb

Thanks Bledd
Hopefully you'll feel a little better in the morning
and I'll be more awake!

bledd · 19 Jun 2007 at 09:32

C:\WINDOWS\system32\drivers\etc

open 'hosts' with notepad

should be like this unless it's been changed..

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost