Can't make headset microphone work

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Joined
11 Oct 2005
Posts
139
Hi guys,

Hoping someone can advise me here. Google is failing!

I bought my son a HyperX Stinger headset for Christmas. I have a Cloud II myself, which connects via USB, but the Stinger has separate headphone and microphone plugs.

If the headset is connected to the motherboard jacks, it works fine. (I did have to disable the old Audigy 2 on that computer and use the on-board sound as there was an interference problem).

The problem is that I can't connect it anywhere else. There are headphone & mic jacks on the front of the case but they don't work (they never have - can't remember why). Fine, I thought, I'll buy a dongle that lets you connect both via USB. I have now tried two different dongles and both give the same result - the headphones work but the microphone doesn't. I have confirmed this on two different PCs.

When connected via USB, Windows recognises there is a microphone connected, but it doesn't pick up any sound. If I plug the microphone in to the same PC directly, it works fine. Sound comes through the headphones as normal.

Finding this really frustrating as there appears to be no logical reason for it not to work. All I want is to be able to connect and disconnect the headset at the front of the PC, so if someone else wants to use the PC, they don't have to mess around behind the PC unplugging it and plugging the speakers back in.

Anyone have any bright ideas? If not, my next plan is to get an extension lead so I can plug the microphone lead into the MB and the headphone lead into the USB dongle. This will probably work, but I can't see any reason the dongle doesn't work itself!
 
Update: it seems that the microphone is working via the dongle - sort of. It intermittently picks up sound if I move it around and place it almost inside my mouth! If I connect it to the audio jacks on my other PC, it picks up normally. So it's not the headset and it's not that the dongle doesn't work exactly. Starting to think that an extension for the microphone cable may be the workaround.
 
Odd. Can't think of any logical reason why the microphone doesn't work properly when you use a USB sound card dongle thing, unless they are just so cheap they are just poor quality and don't work properly.

Not very often you find what you could call 'good ones' without buying an actual USB sound card from Asus or Creative. There is a Roccat one though, for £15. https://www.overclockers.co.uk/rocc...and-headset-adapter-roc-14-110-sc-000-rc.html

Could be worth trying. If that has the same result, then something is definitely amiss. Either that or an extension cable; unless you can get the front case audio ports working. I assume you've checked to see if the cable is connected to the motherboard?
 
Odd. Can't think of any logical reason why the microphone doesn't work properly when you use a USB sound card dongle thing, unless they are just so cheap they are just poor quality and don't work properly.

Not very often you find what you could call 'good ones' without buying an actual USB sound card from Asus or Creative. There is a Roccat one though, for £15. https://www.overclockers.co.uk/rocc...and-headset-adapter-roc-14-110-sc-000-rc.html

Could be worth trying. If that has the same result, then something is definitely amiss. Either that or an extension cable; unless you can get the front case audio ports working. I assume you've checked to see if the cable is connected to the motherboard?

Couldn't quite make myself guddle around in the case today... will open it up and have a look at some point. I may never have connected them on the grounds I was fitting a sound card when I built it years ago.

The Roccat dongle is about twice what I have paid for the other two. Given that neither of them worked, I may save that for a backup plan and see if I can get the extension to work (think it will be OK, have had it working today with the headphones plugged into a rear USB port via the dongle and the mic plugged in directly)

Cheers
 
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