Can't remove virus

[Luseac]

I appearantly have a Virus. How do I know this? Well everytime I open my documents/my videos/my music then I get told my norton that I have a virus. The file is c_1les.dll and it's a 'downloader' I have done a full system scan and norton can't do anything with it. I can't manually delete it. Spybot doesn't pick it up and I have even tried a third party file shredder to no avail.

What can I do to get rid of it?

 

[Luseac]

Use something that ISN'T norton, or find out where the files are and boot into safe mode where you can manually delete them.

Can I actually delete it in safe mode then?

 

[Luseac]

I can't delete from safe mode. Something about the file being in use.

What other anti-virus programs are good and that I can download as a trial?