Cant Set Up A Outlook Profile - Control Panel Mail Icon Opens Outlook Express

ArmoVanBuuren · 16 Jan 2007 at 16:02

Hi Guys,

Just reinstalled a machine at work and trying to set up the user with email. Just installed office 2000 and go to the mail icon to set up the users email to point to our exchange server but I just get the outlook express add email account wizard not the normal outlook where I can configure for the exchange. I have tried uninstalling/reinstalling/repair, even removed outlook express but still keep getting the outlook express add accccount/newsgroups. I have made sure outlook is set as the default email program.

Dont suppose any of you guys have come accross this before and how you got round it? Would be a great help

Thanks

InsomniaCalls · 16 Jan 2007 at 16:09

Uninstall Outlook Express?
Should be able to get rid by unticking it in Add/Remove Windows Components.

ArmoVanBuuren · 16 Jan 2007 at 16:36

Have already uninstall outlook express but keep getting the outlook menu, its a strange one. Any registry keys I can modify to get rid of this?

Baz · 16 Jan 2007 at 16:59

Open outlook and ignore all the boxes telling you to set an account up, when you get into Outlook, goto Tools>Options and click on the Mail Delivery tab, and click on Reconfigure Mail Support.

Then you can change Outlook from being Internet Mail to Coperate/Workgroup.

Hope that helps

Talbs13 · 16 Jan 2007 at 17:03

Can you not load up Outlook and go;

Tools > Options > Mail Services - Reconfigure Mail Support.

InsomniaCalls · 16 Jan 2007 at 17:09

Baz said:
Open outlook and ignore all the boxes telling you to set an account up, when you get into Outlook, goto Tools>Options and click on the Mail Delivery tab, and click on Reconfigure Mail Support.

Then you can change Outlook from being Internet Mail to Coperate/Workgroup.

Hope that helps

Should be pointed out you'll need the office disk in the drive when you do this or it'll bork your install.

Baz · 16 Jan 2007 at 17:11

Not always, depends if you did a Complete install when you originally installed it. Sometimes I am asked, other times I don't get asked...

InsomniaCalls · 16 Jan 2007 at 17:13

Fair play.
Better safe than sorry though

ArmoVanBuuren · 17 Jan 2007 at 12:12

Baz said:
Open outlook and ignore all the boxes telling you to set an account up, when you get into Outlook, goto Tools>Options and click on the Mail Delivery tab, and click on Reconfigure Mail Support.

Then you can change Outlook from being Internet Mail to Coperate/Workgroup.

Hope that helps

Thanks that worked, your a star