Can't uninstall Silverlight

Nazca · 19 Oct 2010 at 15:10

I tried to update to the new Silverlight 6, but the installation fails. I wanted to uninstall any previous versions, but they're not listed in Add/Remove Programs. Revo Uninstaller can't find it. All versions are stacked in my Program Files, with no uninstaller.

How do I get rid of it?

Philtor · 19 Oct 2010 at 15:33

Download the Windows Installer Cleanup utility and run it as Admin. Select Silverlight from the list, hit next and it will remove it completely from your system.

Nazca · 19 Oct 2010 at 16:05

I dowloaded and ran it as Admin. It gives me an error:

Error 1309: Error reading from file E:\Program Files (x86)\MSECACHE\WICU3\Unicode\MsiZap.exe. Verify the file exists and that you can access it.

Edit: I read that I change MsiZapU.exe to MsiZap.exe. Did that and accessed msicuu.exe. MS Silverlight is not on the list.

What now? Do I delete it manually?

Philtor · 19 Oct 2010 at 16:18

That's weird as the windows installer cleanup utility should have seen it. You said you tried the Revo uninstaller also? I take it this is the same as the uninstaller tool that's provided with CCleaner? If you have tried all this then a manual uninstall might be the only option left. Could prove to be a right pain mind you