CapitalOne Online Users! (Help Needed)

Nix · 20 Jun 2011 at 17:15

Can anyone explain what the 'Current Balance' part is in the Account Summary on the left of the page please?

As far as I'm aware, I've paid off my card in full as the Credit Limit and Available Credit read £500 and I've even added up the transactions, yet the balance is (£22.12). I have no idea why it's reading such.

Account Summary

Credit Limit £500.00
Current Balance -£22.12
Available Credit £500.00
Cash Available £500.00
Amount Overlimit £0.00

Statement Summary

Min. Payment Due £0.00
Overdue Amount £0.00

Thanks for any help.

Pudney · 20 Jun 2011 at 17:22

You've overpaid maybe?

Nix · 20 Jun 2011 at 17:26

That's the conclusion I did come to too. Just after some clarification though.

Wynthorpe · 20 Jun 2011 at 17:47

Yup overpaid by the look of it! Now go spend your £22

Nix · 20 Jun 2011 at 17:51

Derp.

Seft · 20 Jun 2011 at 18:33

You've overpaid or had a transaction refunded that has given you a credit balance. This can be a useful trick to be able to purchase an item that costs more than your credit limit.

AtreuS · 20 Jun 2011 at 20:31

Yes you overpaid so they owe you £22.