Captive.Apple.com

HatMan

HatMan

HatMan

Associate
Joined
2 Oct 2007
Posts
610
Location
Cardiff
Greetings All,

I have three wireless networks in my house. For reasons I know not of, I cannot access ANY of them with my iPhone or iPad. PC laptop, SKy HD box, Kindle no problem.

I have looked online and frankly found nothing. The Apple devices are effectively scrap to me presently. Can anyone tell me how to be rid of this stupidity that is captive.apple.

PLEEEEEEEEEEEEEEEEEAAAAAAAAAAAAAASSSSSEEEEEEEEEEEEEEEEE!!!
 
Would help if you told us further information such as router model/firmware version, configuration, etc, rather than just saying that it doesn't work.
 
Tried this;
1. Turn Airplane Mode on. Go to Settings > General > Airplane Mode or to the Control Center and press the ‘Airplane’ icon.
2. Go to Settings > General > Reset
3. Press ‘Reset Network Settings’
4. Confirm reset
5. Reset your router and turn Airplane Mode off. The device should now be able to connect to the network.
 
Biz.Kid09 said:
Tried this;
1. Turn Airplane Mode on. Go to Settings > General > Airplane Mode or to the Control Center and press the ‘Airplane’ icon.
2. Go to Settings > General > Reset
3. Press ‘Reset Network Settings’
4. Confirm reset
5. Reset your router and turn Airplane Mode off. The device should now be able to connect to the network.
Click to expand...
Worth mentioning that if you do this you'll need to setup Wi-Fi again on your device, so don't sit there expecting it to reconnect!
 
HatMan said:
Greetings All,

I have three wireless networks in my house. For reasons I know not of, I cannot access ANY of them with my iPhone or iPad. PC laptop, SKy HD box, Kindle no problem.

I have looked online and frankly found nothing. The Apple devices are effectively scrap to me presently. Can anyone tell me how to be rid of this stupidity that is captive.apple.

PLEEEEEEEEEEEEEEEEEAAAAAAAAAAAAAASSSSSEEEEEEEEEEEEEEEEE!!!
Click to expand...

Are your APs TimeCapsules or AirPorts?
 
Point taken.

Okay. I have a BT Home Hub 5 feeding a Draytek 2820N via WAN2. Connected to the Draytek is a Netgear ProSafe 16port Gigabit switch. Connected to that is a Buffalo router.

The BT Home Hub 5 is faster than the Drayteks modem. 15Mb/s against 13Mb/s. The Draytek is "in front of my network" because the security it offers over and above the other devices. The 16 port switch is used to wire the house, if relevant it connects...

Two Sky HD boxes, A PS3, a PS4, Panasonic TV, a NAS, a BD Player, four IP Cameras, three PC's, a printer.

Not a fan a wireless really. The Buffalo is used to a get wireless into the back garden and in sitting on a window sill at the back of the house.

  • Wireless from the BT Home Hub connects fine.
  • Wireless from the Draytek used to be perfect. It still is for Android etc.
  • Wireless from the Buffalo used to be perfect. It still is for Android etc.
 
Last edited:
Captive.Apple.com is a site you get re-directed too on something like free wifi on a bus or in a public place. It's the login process page.

If I was you reset your router and devices. Theres a re-direct in somewhere. Possibly config or something like that.
 
Are you using OpenDNS and blocking anything? If an Apple device thinks it's on a captive portal then it attempts to load up a browser where you can authenticate on that portal. Until it can access the various endpoints it uses to decide that it has an Internet connection, it won't use that network.
 
Can you check your home hub settings to see which band you are running?

It will be 2.4ghz or 5ghz or both. I had issues where both were running under the same SSID and Apple kit was having issues with that. Try disabling the 5ghz band in home hub settings and try connecting again.
 
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