I use my Pinnacle to capture from camcorder to PC with the firewire card.Never had any problems , great piece of kit is Pinnacle.You should'nt need anything other than what you have to capture directly from camera.When using Pinnacle ,are you in the capture mode ? you should have the camera picture lower left of the screen and the preview window top right of the screen and you should be able to see what your capturing and be able to control the camera from the buttons on the screen.The capture will be an avi and be in scenes and should be on the screen when you go to edit mode.