Car Damaged Due To Garage Incompetence

Soldato
Joined
7 Jun 2009
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Ok to cut a reasonably long story short...
My stepfather booked the car for a MOT this morning and I went to collect it this afternoon, During the 2 mile drive home i speed up to the sixty speed limit.
The bonnet came flying up, smashed the window to bits covering me in glass and launching my phone through the car.(which now has a smashed screen and camera...)
After pulling over and changing my pants, my stepfather phone the garage and they tried to fog us off, claiming that I must have opened the bonnet in the 10 min drive.

Is there anything or anyone to talk to or do because there refusing to pay for the damage:mad::mad:

Oh and heres the damage.
IMG_20120322_172443.jpg

IMG_20120322_172430.jpg

IMG_20120322_172347.jpg


Cheers for the help in advance
 
The most annoying thing is the windscreen is only 3 months old after some jackass put a scaffolding pipe through it when I parked up outside a mates house on a night out in swansea.

Btw the focus isknown for this as you have to lock it but i thought that a ford independant garage would know this...
 
Quick update:
Garage has agreed to replace windscreen but has not accepted liablity for the rest of the damage:confused:

Looks like I'm heading to the scrappies on the weekend to get a new bonnet and finding the old dent puller and filler, haven't been/used either for a while...
 
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