Car damaged in car park, request for CCTV check

Relentless81 · 24 Apr 2018 at 11:38

Hi,

Has anyone had a similar issue or know where I stand legally requesting a CCTV check.

Long and short my car was damaged while parked in the car park at work, the owners of the office building usually check CCTV for instances like this if no one owns up but I've asked for three times now and my request is being ignored.

I want to identify the person that damaged my car and then take it to HR to see what can be done to retrieve costs for repair.

Thanks

scrivz69 · 24 Apr 2018 at 11:40

I thought it was only the Police and the insurance company that could request the footage. Thats what we get told and I work for the NHS, something to do with data protection, the usual blah blah blah.

MikeTheNative · 24 Apr 2018 at 11:47

scrivz69 said:
I thought it was only the Police and the insurance company that could request the footage. Thats what we get told and I work for the NHS, something to do with data protection, the usual blah blah blah.

i believe you can ask but without a warrant they don't have to give it to anyone.

scrivz69 · 24 Apr 2018 at 11:53

I am not sure mate, I only know about our place as a nurse got her car bumped and asked the same question and was told only the police or insurance company could request it.

MooMoo444 · 24 Apr 2018 at 11:54

Are you emailing? Try calling.

batfink · 24 Apr 2018 at 12:10

scrivz69 said:
I thought it was only the Police and the insurance company that could request the footage.

This.

I work in this area and we always refuse public requests for CCTV footage. They have to request it via their insurer.

Relentless81 · 24 Apr 2018 at 12:12

Yeah sorry maybe I wasn't clear, I cant ask for the footage itself, I just want to know who the person was (Every car is registered) So I can take the issue to HR

batfink · 24 Apr 2018 at 12:17

I think it's probably the same issue. Are there no signs up stating "Vehicles parked at owner's risk" or something similar?

They won't be able to tell you who did it and I'm not even sure they would tell that to HR either.

Relentless81 · 24 Apr 2018 at 12:26

batfink said:
I think it's probably the same issue. Are there no signs up stating "Vehicles parked at owner's risk" or something similar?

They won't be able to tell you who did it and I'm not even sure they would tell that to HR either.

Cant say I've noticed any myself, looks like I'm taking it on the chin this time, its happened before but the person owned up and it got sorted

Dr Who · 25 Apr 2018 at 01:34

Make a freedom of information request for the footage for the day showing the period required and hope it covers your arrival and departure with the bit in the middle.

ahar · 25 Apr 2018 at 07:08

It's not freedom of information as that legislation covers information not about individuals from public bodies.

You need to make a subject access request from whoever is listed on the CCTV signs as running the scheme. Be precise in your request (time/day/location) and specifically mention this is a subject access request regarding the footage they hold regarding you and your car (don't mention that you want footage of someone damaging your car). They can make a small charge (at least until 25th may when the GDPR regulations come into force). If they ignore it or refuse, contact the information commissioner and complain. https://ico.org.uk/for-the-public/cctv/