Hi guys,
Apologies for the long post, looking for advice.
I purchased a BMW 330e from a main franchise last month, was told prior to placing a deposit it had FSH and have this in writing via email from them.
The car is a 2021 with around 38,000 miles, I paid almost £23,000.
When the car was delivered to me, I did not immediately check the car's service history.
I have since and its as follows:
11/06/21 Pre-delivery check at 8 miles.
09/05/24 Brake fluid changed at 30,517 miles.
repeated again on 10/05/24 Brake fluid changed at 30,517 miles.
I contacted BMW who told me their records show the same information as is on the car.
I now have the full history of the car from a friend who works at BMW and it confirms this.
He also told me that all components are showing green so a service not being due but someone may have just reset the service indicator. The indicators were reset in 10/2023 but there isn't a service recorded to go along with it.
The car was purchased by the dealer from a motorbility company, so contacted the motorbility company, they would not discuss anything with me because I did not purchase the car from them.
I then contacted the dealer who got the motorbilty company to send them the service records for the car.
The service record received matches the car info. The dealer told me the highlighted yellow is the oil service.
I googled what standard scope is and it seems this is a charge to have work entered into BMW's online history.
The dealer has now requested more information from the motorbilty company.
The reason for this post is I currently have no record of an oil service ever being done, what are my options here?
Apologies for the long post, looking for advice.
I purchased a BMW 330e from a main franchise last month, was told prior to placing a deposit it had FSH and have this in writing via email from them.
The car is a 2021 with around 38,000 miles, I paid almost £23,000.
When the car was delivered to me, I did not immediately check the car's service history.
I have since and its as follows:
11/06/21 Pre-delivery check at 8 miles.
09/05/24 Brake fluid changed at 30,517 miles.
repeated again on 10/05/24 Brake fluid changed at 30,517 miles.
I contacted BMW who told me their records show the same information as is on the car.
I now have the full history of the car from a friend who works at BMW and it confirms this.
He also told me that all components are showing green so a service not being due but someone may have just reset the service indicator. The indicators were reset in 10/2023 but there isn't a service recorded to go along with it.
The car was purchased by the dealer from a motorbility company, so contacted the motorbility company, they would not discuss anything with me because I did not purchase the car from them.
I then contacted the dealer who got the motorbilty company to send them the service records for the car.
The service record received matches the car info. The dealer told me the highlighted yellow is the oil service.
I googled what standard scope is and it seems this is a charge to have work entered into BMW's online history.
The dealer has now requested more information from the motorbilty company.
The reason for this post is I currently have no record of an oil service ever being done, what are my options here?
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