Carrying out a cyber security check

Caporegime
Joined
24 Oct 2012
Posts
25,790
Location
Godalming
I've agreed to carry out a basic cyber security check for one of our elderly neighbours.

This will involve basic stuff like checking that Windows Defender is on and whatnot, but honestly I am hoping to do a bit more as she's a lovely lady and she's already had scammy text messages which I've told her to ignore.

So hive mind of PC nerds, what would you do to check that someone is secure?

I'm thinking 2FA on all her accounts is a good start, turning on "auto reject spam calls and texts" on her phone, but what else would you do?

Any answers appreciated, I'd feel awful if she got scammed.
 
I'd be interested in the replies as well. Our neighbour recently lost his wife, a real lady, who ran all the tech.

Bills, bank accounts etc. were her forte and he never took an interest. Barely knew how to use his phone!

We've gone through the basics with him, but if we can pick up any other things we should advise him about, then that would be awesome.
 
Now I feel bad for not helping my neighbours in such ways, so i'll put my brain to work!

PC: make sure popup blocker is enabled in browser. I think yo ucan also disable the chrome notifcations that go via Windows notifications. A lot of the scams go through windows notifications now (the ones about fake tech support etc that want you to call numbers).
PC: Manually check all extensions installed and remove any you don't like/trust.
PC: As you are configuring/enabling/updating Windows defender, make sure any other free AV/malware utilities are uninstalled. Too much of this is confusing for basic users imo.

Mobile: If Android ensure the option to not allow apps from outside Play store is enabled.
PC: I feel the same option is in Windows somewhere to block install from outside the MS Store?


rp2000
 
Last edited:
Hi mate,

I'd start with a check of all of her banking credentials. If you ping them over I can run them through my stress tester.

Edit: p.s. if my mum called me and said some foreign chap whose just rented the house next door is offering a cyber security check, I would be phoning the police.
 
Last edited:
Talk her through how to set a solid password, and not to use the same one for everything.

Have a chat about how phone scanners operate and never to give password and account details to anyone.
 
I've agreed to carry out a basic cyber security check for one of our elderly neighbours.

Don't forget to find out who else uses her devices and if they have power of attorney.

Make sure there's a guest account for (great-)grandchildren etc so they don't access her real account.

Check her wifi - does she have guest wifi set up?

Does her router support VLANs and multiple wifi networks? Ideally you want

1 Wifi & LAN for her
1 Wifi & LAN for guests
1 Wifi & LAN for IOT devices.
1 Wifi for tradespeople / untrusted guests.

Talk her through how to set a solid password, and not to use the same one for everything.

At her age she will likely need to record the passwords in a notebook. That's fine, but make sure that it looks innocuous or is secured in a locked drawer etc.

I'm thinking 2FA on all her accounts is a good start

Good move, but this should be by text message or email rather than an authenticator app. KISS applies. It also creates an audit trail.

You need to spend time educating her, products only get you so far and the user is the biggest risk.

A thousand times this.
 
Don't forget to find out who else uses her devices and if they have power of attorney.

Make sure there's a guest account for (great-)grandchildren etc so they don't access her real account.

Check her wifi - does she have guest wifi set up?

Does her router support VLANs and multiple wifi networks? Ideally you want

1 Wifi & LAN for her
1 Wifi & LAN for guests
1 Wifi & LAN for IOT devices.
1 Wifi for tradespeople / untrusted guests.



At her age she will likely need to record the passwords in a notebook. That's fine, but make sure that it looks innocuous or is secured in a locked drawer etc.



Good move, but this should be by text message or email rather than an authenticator app. KISS applies. It also creates an audit trail.



A thousand times this.
Recommending a totally flawed 2fa using SMS to keep it simple yet proposing four vlans and WiFi networks lol. Gj sir
 
At her age she will likely need to record the passwords in a notebook. That's fine, but make sure that it looks innocuous or is secured in a locked drawer etc.

Good move, but this should be by text message or email rather than an authenticator app. KISS applies. It also creates an audit trail.
No… my brother did this and he just got confused when passwords changed and what password belongs to what sites.. then I had to go though the whole process in changing the password. Ultimately the note book ended up next to the computer.

it’s worth investing in a single password manager, like onepass or Apple does this for you with passwords… store all the passwords in that one app and let the app manage your password, it will create a random code for the password, and enter it when authenticated with the app and change the password automatically, remind you when to change the passwords manually, you may need to help them change the password every 6 months or a year depending on length, complexity.

You can set up 2fa for sites that doesn’t support it and it can be done with a physical usb key for authentication, or using phone app authentication.

Text messages and emails can be hacked as much as phone cloning…

You can get a family plan and manage the passwords remotely for them, ALC can be setup so you can change the password, but not actually see the password or use it yourself. Or even better get one of their family member to do it.. heck it can be setup for the family member to approve the transaction… I kinda do this with vinted, else I end up buying too much **** lol.. I message my niece to get it for me and then we go through the process of “do you really want it’s..

This also helps give access to their family members, careers… heck when I kick the bucket, it’s going to be quite the mare as I have serval bank accounts, pensions, stocks and shares platforms this will at least give them a definitive list of where my cash is (if I have any left).

It may not apply to people who are not into their tech, but I end up looking at some right sites and sometimes using some well sus apps… this is where a dirty and clean machine comes into it… keep sensitive/valuable information on a clean machine, not one when you just spent the last two hours going down the rabbit hole of something like a firmware hack. This can be emulated with a vm, or a different browser in private mode…. Auto cleaning out history/cookies/logins. The idea is to do everything else on the dirty machine and then only use your clean machine for the sensitive/valuable stuff rather than have to keep your machine clean.

Likewise with email address, have a personal one for family, friends, long term accounts… and a dirty one for signing up to that newsletter for 10% off.. it doesn’t have to be a whole different account but an alias.. just get the “known to be safe” stuff filter into a folder while all the rest go into the inbox.

direct debits for monthly bills is more secure than having to enter it into a site each month, a lot of old people don’t believe in it.. but my general idea is to setup separation in accounts, only use the one/two card online, make it a credit card for the extra protection that it gives, if the card details go wild then you only have to deal with the credit limit of the card, rather than the whole amount of a single account, some banks even let you credit virtual cards… heck I proxy every transaction I can via PayPal, so sites won’t know my card details themselves.

Ad and pop up blockers help with miss clicks… and stop them seeing the scam in the first place.. this doesn’t help me when I spent time blocking them on my network then my brother text me them instead, asking if it’s good? I had to actually tell him that Tesla doesn’t make a heater, that it’s a scam.. and even if they did, I wouldn’t buy one because of Musk.
 

2FA is good, but may be difficult for the elderly and "it's too much trouble".
Defender
ESET is very good
Education

Stay off the pron sites, be aware of relationship scams and sob stories and there are no hot singles in their area.
 
Can't see it in the answers so far:
Set her Windows account to be a non-administrator account
Ensure that Remote Desktop and Remote Assist are disabled


These two will prevent anyone getting her to install dodgy "support" programs, or accessing her machine easily
It will mean that if she does want to install something new, then someone will have to help her.
 
So hive mind of PC nerds, what would you do to check that someone is secure?
put ublock origin on their webbrowser and tell them it helps to protect from potentially malicious adverts, as any added benefit you won't see any youtube video adverts anymore either :D

I've been using it for years and it's never interrupted my normal web browsing.
 
Last edited:
Back
Top Bottom