Cash machine asks for pin number twice.

ethan · 24 May 2017 at 18:28

How common is this? I reported it to the bank but they are also unsure as to why it asked twice.

Glaucus · 24 May 2017 at 18:29

you got it wrong the first time by any chance. when did it ask you again?

Django x2 · 24 May 2017 at 18:29

Because you got it wrong the first time. I've had this happen before

ethan · 24 May 2017 at 18:31

No I didn't get it wrong. I ought to have been more precise with my query. The machine asked for it again as a security measure just after pressing the button for the amount I had selected?

bloodiedathame · 24 May 2017 at 18:32

Enter pin incorrectly by accident, goes through to withdrawal screen anyway, you want to draw out yer fiddies, it asks you again as you got it wrong first time. Only time I've ever had one ask twice.

Malevolence · 24 May 2017 at 18:36

Personal Identification Number number? Perhaps that's why it asked for it twice.

Begbie · 24 May 2017 at 18:38

bloodiedathame said:
Enter pin incorrectly by accident, goes through to withdrawal screen anyway, you want to draw out yer fiddies, it asks you again as you got it wrong first time. Only time I've ever had one ask twice.

Yep had this before.

Glaucus · 24 May 2017 at 18:40

ethan said:
No I didn't get it wrong. I ought to have been more precise with my query. The machine asked for it again as a security measure just after pressing the button for the amount I had selected?

thats when it asks you when you have it wrong the first time.

garsands · 24 May 2017 at 18:52

Was this a ATM at a bank or one at a shop/supermarket?

Django x2 · 24 May 2017 at 19:27

Op got PIN wrong. Ashamed to admit it. What he's described is text book ATM behaviour especially for a non bank affiliated cash machine.

Holst1981 · 24 May 2017 at 19:41

I have different pins for all my cards.
Sometimes I put the wrong card in, I've had the above happen before.

Jamauk · 24 May 2017 at 20:01

Malevolence said:
Personal Identification Number number? Perhaps that's why it asked for it twice.

What I was thinking!

Buckster · 24 May 2017 at 20:08

possible tampered with cash machine ?

ethan · 24 May 2017 at 20:12

Buckster said:
possible tampered with cash machine ?

I don't know? The machine is in the bank and they had the engineer in this afternoon prior to me using it. The message was something to the effect "please re-enter your pin as an extra security measure placing your hand above the keypad to shield it from other users".

Glaucus · 24 May 2017 at 20:14

Buckster said:
possible tampered with cash machine ?

that makes no sense, they don't have access to the software, they usually just a camera pointing down and a reader in the slot.

99.999% he simply miss typed the pin. Especially as that's exactly when it asks for pin confirmation when you get it wrong the first time.

Digital X · 24 May 2017 at 20:17

I've never had this happen, when I did make a mistake I just hit Clear and re entered.

Zefan · 24 May 2017 at 20:18

You got the PIN wrong. I've had this happen before.

ethan · 24 May 2017 at 20:22

Ok thanks guys. Simply put it down to error unless I hear otherwise.

Caged · 24 May 2017 at 20:24

That was your warning that you're living inside the matrix.

Avenged7Fold · 24 May 2017 at 20:29

The card machine is fine, i suspect the card user has been tampered with