cd/dvd drives show exclamation mark next to them (fix inside)

Don
Joined
21 Oct 2002
Posts
46,754
Location
Parts Unknown
this guy gave me his pc to cleanup, one problem was couldn't see the dvd/cd drives -they had exclamation marks in device manager and it was complaining that it couldn't find them

spent about 15 mins trying different ide cables and drives
this is what fixed it

hp site
go to device manager, click uninstall on the cd drives
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Click Start, Run, and type the following into the Open field: regedit
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Click OK. The registry editor appears.
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In Windows XP, click File, Export, type a filename that is easy for you to remember, and click Save.
In Windows 2000, click Registry, Export Registry File, type a filename that's easy for you to remember, and click Save.
A copy of the registry has saved for back-up purposes.
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Click the plus sign ( +) next to the following items in the list:

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet (or the current control set with lowest number if that is all that is listed)
* Control
* Class

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Select 4D36E965-E325-11CE-BFC1-08002BE10318.
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Select UpperFilter in the right window and press the Delete key.
Confirm the deletion by clicking Yes.
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Select LowerFilters in the right window and press the Delete key.
Confirm the deletion by clicking Yes.

go back to device manager, and click scan for hardware changes, and they'll show up :)
 
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