CEX - how does it work (ooh err)?

[SexyGreyFox]

I haven't misspelled, I mean the shop.

I could ring them but:
1) I'm at work
2) People with experience

I'm after a new phone for say £600 and my phone is worth the voucher price of £165 which I will accept.
I obviously don't want to factory reset and then walk in hoping I get the other phone and they take mine off me just in case things go wrong with the new phone.
Will they give you a chance to try the new phone, give you a voucher and a couple of days later you get the cash back off the voucher?

 

[SexyGreyFox]

They will check the condition and then make you an offer on how much to give you. You can then go off and factory reset your old phone etc and bring it back and get the voucher to buy the new phone. I doubt they will let you trial any new phones though

I suppose I could try it in the shop for a few minutes, ask them to save it for me (perhaps deposit), go home and make sure all my data is erased and then return.
I could do a complete wipe in the shop.

 

[SexyGreyFox]

What do you want to backup @SexyGreyFox , or should I say - CexyGreyFox?

Images / camera photos is easy, plug the USB cable into a computer and copy the files over. If you're using a cloud service, then you don't need to do that. Same with music. Back it up if you're using MP3 files, but again if you're cloud-based or using Spotify etc, then no backing up is needed. If you want to backup your text messages, then use SMS Backup & Restore. It backs up your messages into your Gmail account. WhatsApp and Signal are already backed up. For Google Play apps, go to "library and devices" and click on all of the apps to re-install them. I presume the Apple Store is similar.

Everything is backed up, I'd just need to factory reset with a full wipe.

what's that got to do with the op?!

He can post what he wants in my thread

I work for them(but not in retail)so should be able to answer your questions.

You'll only be able to demo a phone in the store for a short while but you will not be able to 'test run' the device on premise of cashback if you don't like it. The company offers a 2 day return to voucher system where, if you're not happy with the device in those two days you can return for a full value voucher to be spent in any store or online for another device. They also offer a 24 month warranty covering the usual plethora of things outside of user error/damage.
If you're looking to sell, your phone will be 'tested' in store, this varies from site to site(and franchise more often than not) but it's usually fairly quick and graded as they see fit so you will be advised post testing of the final amount you'll receive. You are, of course not obligated to take their final judgement if you're not happy with the prices offered.

All sites are required to have a certified full reset with GDPR compliant software. This will provide a certificate that the device, linked to IMEI is fully and securely wiped alongside the usual formal checks for theft etc...but you're obviously going to want to format it yourself beforehand.

You know what, you've just convinced me to not bother