Changing domain ownership and updating whois info?

[Mark M]

I purchased a domain over a year ago and have updated the details with the host (one.com in this case) but when I check on whois.com it is still registered to the person I purchased it off.

Can anyone tell me how to get the details updated? My host are particularly unhelpfull sadly!

 

[gord]

When you say host, you mean the registrar (which may also be the host)?
When did you update the details?
What does the registrar admin panel list as your details?

 

[Mark M]

Not sure if I mean registrar or host? Everything is stored on one.com's servers I believe and when I go into their control panel they have my new details down there under the billing and admin section.

However when I lookup the domain ising whois it still shows the previous owners details and address.

Ive just checked the dates and it was almost 2 years ago now, just assumed one.com would have updated everything?

Not sure if that makes total sense but let me know either way, thanks.

 

[gord]

Does the whois information say anything about the registrar? It may be one.com but it sounds like you are accessing a hosting panel rather than a registrar panel. You should have access to change your whois information, but it won't come from a billing section. It will be specifically for whois.

 

[uniQ]

Is it a top level generic or .uk?

Top levels such as .com/net/org are simple to change through your registrar but .uk's you have to pay Nominet to transfer ownership.