Cisco 3500 Issue

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wij

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Have a 3524-XL-EN-PWR here which seems to have "lost" its 24 10/100 ethernet ports.

Running a show interfaces command from a console session shows the default VLAN and the two gigabit interfaces but nothing else.

At bootup the console also shows:

Code: 
00:00:10: %LINK-4-ERROR:  is experiencing errors
FOUND an unknown transceiver on port 1
FOUND an unknown transceiver on port 2
FOUND an unknown transceiver on port 3

Etc.


Is it buggered, or does someone have a suggestion of where to start looking to get it working again?

I've reloaded the default config but so far it hasn't helped.
 
Could be corrupted IOS, though I reset it using the helper image and it didn't complain about the files.

Just noticed a couple of POST errors though, here's a copy of the bootup sequence captured from the console port:

Code: 
C3500XL Boot Loader (C3500-HBOOT-M) Version 12.0(5)WC2a, RELEASE SOFTWARE (fc1)
Compiled Tue 18-Dec-01 13:10 by devgoyal
 starting...
Base ethernet MAC Address: 00:08:e3:3a:87:00
Xmodem file system is available.
Initializing Flash...
flashfs[0]: 167 files, 3 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 3612672
flashfs[0]: Bytes used: 3134976
flashfs[0]: Bytes available: 477696
flashfs[0]: flashfs fsck took 4 seconds.
...done Initializing Flash.
Boot Sector Filesystem (bs:) installed, fsid: 3
Parameter Block Filesystem (pb:) installed, fsid: 4
Loading "flash:c3500XL-c3h2s-mz.120-5.3.WC.1.bin"...############################################################################################################################################################################

File "flash:c3500XL-c3h2s-mz.120-5.3.WC.1.bin" uncompressed and installed, entry point: 0x3000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco Internetwork Operating System Software
IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 12.0(5.3)WC(1), MAINTENANCE INTERIM SOFTWARE
Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Mon 30-Apr-01 07:51 by devgoyal
Image text-base: 0x00003000, data-base: 0x003331F4


Initializing C3500XL flash...
flashfs[1]: 167 files, 3 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 3612672
flashfs[1]: Bytes used: 3134976
flashfs[1]: Bytes available: 477696
flashfs[1]: flashfs fsck took 4 seconds.
flashfs[1]: Initialization complete.
...done Initializing C3500XL flash.
C3500XL POST: System Board Test: Passed
C3500XL POST: Daughter Card Test: Passed
C3500XL POST: CPU Buffer Test: Passed
C3500XL POST: CPU Notify RAM Test: Passed
C3500XL POST: CPU Interface Test: Passed
C3500XL POST: Testing Switch Core: Passed
C3500XL POST: Testing Buffer Table: Passed
C3500XL POST: Data Buffer Test: Passed
C3500XL POST: Configuring Switch Parameters: Passed Error.
Failed address lines - walking ones.
sent:
0x00000: 0x0 0x0 0x0 0x0 0x0 0x0
0x00001: 0x1 0x1 0x1 0x1 0x1 0x1
0x00002: 0x2 0x2 0x2 0x2 0x2 0x2
0x00004: 0x3 0x3 0x3 0x3 0x3 0x3
0x00008: 0x4 0x4 0x4 0x4 0x4 0x4
0x00010: 0x5 0x5 0x5 0x5 0x5 0x5
0x00020: 0x6 0x6 0x6 0x6 0x6 0x6
0x00040: 0x7 0x7 0x7 0x7 0x7 0x7
0x00080: 0x8 0x8 0x8 0x8 0x8 0x8
0x00100: 0x9 0x9 0x9 0x9 0x9 0x9
0x00200: 0xA 0xA 0xA 0xA 0xA 0xA
0x00400: 0xB 0xB 0xB 0xB 0xB 0xB
0x00800: 0xC 0xC 0xC 0xC 0xC 0xC
0x01000: 0xD 0xD 0xD 0xD 0xD 0xD
0x02000: 0xE 0xE 0xE 0xE 0xE 0xE
0x04000: 0xF 0xF 0xF 0xF 0xF 0xF
0x08000: 0x10 0x10 0x10 0x10 0x10 0x10
0x10000: 0x11 0x11 0x11 0x11 0x11 0x11

recv:
0x00000: 0x1 0x0 0x0 0x0 0x0 0x0
0x00001: 0x1 0x1 0x1 0x1 0x1 0x1
0x00002: 0x1 0x2 0x2 0x2 0x2 0x2
0x00004: 0x1 0x3 0x3 0x3 0x3 0x3
0x00008: 0x1 0x4 0x4 0x4 0x4 0x4
0x00010: 0x1 0x5 0x5 0x5 0x5 0x5
0x00020: 0x1 0x6 0x6 0x6 0x6 0x6
0x00040: 0x1 0x7 0x7 0x7 0x7 0x7
0x00080: 0x1 0x8 0x8 0x8 0x8 0x8
0x00100: 0x1 0x9 0x9 0x9 0x9 0x9
0x00200: 0x1 0xA 0xA 0xA 0xA 0xA
0x00400: 0x1 0xB 0xB 0xB 0xB 0xB
0x00800: 0x1 0xC 0xC 0xC 0xC 0xC
0x01000: 0x1 0xD 0xD 0xD 0xD 0xD
0x02000: 0x1 0xE 0xE 0xE 0xE 0xE
0x04000: 0x1 0xF 0xF 0xF 0xF 0xF
0x08000: 0x1 0x10 0x10 0x10 0x10 0x10
0x10000: 0x1 0x11 0x11 0x11 0x11 0x11
GDS RA POST: RAM Failed Address line test
Del Mar Failure (1st Del Mar): Failed Address RAM Table POST
C3500XL POST FAILURE: Failed Address RAM Table POST
C3500XL POST: Ethernet Controller Test: Passed
C3500XL POST FAILURE: MII Test: Failed
C3500XL POST FAILURE: front-end post: reg_invoke_gds_set_tx_enable failed for port 0
C3500XL POST FAILURE: Initialization/POST failed
C3500XL POST FAILURE: AT: Failing because system POST failed
UpdateVlanMask: vlan 0001 not found
UpdateVlanMask: vlan 0001 not found
UpdateVlanMask: vlan 0001 not found
UpdateVlanMask: vlan 0001 not found
cisco WS-C3524-PWR-XL (PowerPC403) processor (revision 0x01) with 8192K/1024K bytes of memory.
Processor board ID CAT0606Y0CF, with hardware revision 0x00
Last reset from power-on

Processor is running Enterprise Edition Software
Cluster command switch capable
Cluster member switch capable
24 FastEthernet/IEEE 802.3 interface(s)
2 Gigabit Ethernet/IEEE 802.3 interface(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:08:E3:3A:87:00
Motherboard assembly number: 73-4033-08
Power supply part number: 34-0968-02
Motherboard serial number: CAT060600EQ
Power supply serial number: LIT06051057
Model revision number: G0
Motherboard revision number: A0
Model number: WS-C3524-PWR-XL-EN
Daughterboard serial number: CAT060502N4
System serial number: CAT0606Y0CF
mac-address-table aging-time 0
                             ^
% Invalid input detected at '^' marker.



Press RETURN to get started!


UpdateVlanMask: vlan 0001 not found
UpdateVlanMask: vlan 0001 not found
C3500XL INIT: Complete
FOUND an unknown transceiver on port 0

00:00:10: %LINK-4-ERROR:  is experiencing errorsFOUND an unknown transceiver on port 1
FOUND an unknown transceiver on port 2
FOUND an unknown transceiver on port 3
FOUND an unknown transceiver on port 4
FOUND an unknown transceiver on port 5
FOUND an unknown transceiver on port 6
FOUND an unknown transceiver on port 7
FOUND an unknown transceiver on port 9
FOUND an unknown transceiver on port 10
FOUND an unknown transceiver on port 11
FOUND an unknown transceiver on port 12
FOUND an unknown transceiver on port 13
FOUND an unknown transceiver on port 14
FOUND an unknown transceiver on port 15
FOUND an unknown transceiver on port 16
FOUND an unknown transceiver on port 18
FOUND an unknown transceiver on port 19
FOUND an unknown transceiver on port 20
FOUND an unknown transceiver on port 21
FOUND an unknown transceiver on port 22
FOUND an unknown transceiver on port 23
FOUND an unknown transceiver on port 24
FOUND an unknown transceiver on port 25

00:00:13: %SYS-5-CONFIG: Configured from NVRAM by console
00:00:13: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 12.0(5.3)WC(1), MAINTENANCE INTERIM SOFTWARE
Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Mon 30-Apr-01 07:51 by devgoyal

Oh, once it's powered up the FA0/1 light just blinks green-amber.

I plugged my fluke into it and it registers as a 10/100 port, but the switch doesn't make the port active.
 
I have the same problem with my 3524-XL-EN-PWR - it ran fine when i first got it but now it crashes out after about an hour.

It's not temperature and i've reflashed IOS, best guess is that the power supply is unstable, or the RAM or flash has errors.

I don't think its repairable, not when they're on ebay for £60-100.
 
Yer, that POST shows all sorts of RAM errors - irritating as I use them a cheap way of powering some 1230AG access points that are going out on a tour.

Have about a dozen of them and so far have found them to be reliable.

But yep, under £100 on the online flea market I'm not fussed if it can't be fixed easily.

This one came from one of those used equipment reseller types so it will be heading back on Monday I think.
 
That's PoE switch, has it definitely got the correct PoE IOS image? it'll be different to the standard 3500 series image because of the PoE hardware support.

It could be RAM related but I'd expect more sporadic errors rather than a consistent seemingly driver related one. RAM can be replaced but if they're on ebay for £100 then its cheaper to buy a switch.
 
Could be an IOS mixup, would hope whatever numpty did that before selling it isn't working in the industry though :)
 
I've someone on Ebay (office clearance buyers/ kit reclaimers etc) sell me a Cisco 1720 with a completely wrong PSU. PS/2 style connector which isn't vaguely similar to the 6pin PCI-E esq one it uses.

I also bought some rack mounting brackets for a Cisco 2500 series, blatently kncoked up in a guys garage but it was for a home lab so i didn't care so long as they worked.... When they arrived the screws were the correct thread but about 1mm to big in diameter (which is big for screw thread sizes) thus rendering them useless.

I wouldn't be at all suprised if someone somewhere had decided to keep the fancy IOS on them and re-flashed with a generic switch IOS.
 
When i reflashed the IOS on my PWR, i just went to the Cisco website and navigated through Support > Downloads > Switches > 3500XL > 3524-PWR-XL and it gave me version c3500xl-c3h2s-mz.120-5.WC17.bin

Still had the same problem.
 
Yer, I've checked and it is running the correct IOS.

Going to send it back to where it came from as DOA I think.
 
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