Why exactly? I've ordered quite a lot with them as the delivery service and have never had a problem, they always deliver before 12 even on their all day service, collecting things from the depot is simple, arranging re delivery is simply, there customer support isn't amazing but perfectly OK.
+1, i usually avoid any retailer who insists on using them, when i inevitably miss the delivery, i have to drive 30mins to the depot to pick up the package.
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