Clone or Backup NVME with error?

[Countcussy]

This morning at work, one of our Dell optiplex systems failed to boot, or rather, it tripped over itself overnight.
An alarm was going off on the PC when I arrived this morning. The Dell diagnostics found no hardware issues, and it could not see the Boot Drive.
No Bootable Media was the message. Went into the Bios, and the drive was visible. Its a 256gb nvme by "The Solid State Drive Company" ????
After a few restarts, it became apparent that the drive was intermittently disappearing. Ran a few CHKDSK runs, and the system magically booted into life.
The drive has a UEFI partition, windows, and a recovery. (Standard Dell fare)

Ordered a replacement drive, and launched Acronis to do a backup whilst the drive was still alive. The backup fails shortly after it starts. Acronis complains of File System Errors.
The Acronis VSS doctor tells me that there is/are bad blocks on the drive. Yet windows is currently running normally.
Tried the backup in a USB environment and same failure.

CHKDSK Finds no errors.

Is there any way to back up this drive, ready for re-imaging to the new drive when it arrives?

Or shall I give up?

 

[NetMan]

I would probably just try to copy the users documents and any important files, maybe export browser favourites etc as well if they aren't signed in and synced to the cloud, export a pst file if they use outlook. Dell does have a number of diagnostic utils on their website as well you could try running those after copying the files to see if they find any problems.

A quick google and there are some third party tools for scanning SSDs but I don't know if they would fare any better than chkdsk.

Then do a fresh install on the new drive that way you know there aren't any corrupted OS files that could cause problems further down the line.

 

[AthlonXP1800]

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...

crystalmark.info

Download and run CrystalDiskInfo then post image of your SSD health here to see if your SSD have any health warnings.

 

[Countcussy]

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...

crystalmark.info

Download and run CrystalDiskInfo then post image of your SSD health here to see if your SSD have any health warnings.

Will do.
In Training all day tomorrow, so it has to wait for now.