Associate
- Joined
- 13 Jul 2009
- Posts
- 1,133
- Location
- Cambs
Quick overview of what going on:
My dad's boss asked me to take a peek at their website. They're a small firm paying for a third party to host & provide website support etc, but they had the feeling the guy was possibly pulling a fast one. Stating he needed weeks to update 3 words on a page & add additional material would take longer at quite pricey amounts. At first I thought fair enough, if he's coding the pages & has a busy schedule then delays in work are to be expected.
Then I log in the admin panel only to find some bespoke CMS thats similar to wordpress - but you have to fiddle more to get it work & functionality is lacking, EG. you add an image but have no control where it goes, it just inserts itself at the top & the image doesnt appear in line with the text or text editor to enable it to be manipulated
. Then I find that the homepage, about us, employment & contact us pages arent even listed in the admin panel
. I also find out he never provided any FTP details, and the admin panel isn't allowing any uploading of images or files. Which at one point I considered could be write access issues at the server end, so I drafted an email on my dads behalf. Only to get the following:
"Yes you will have to load pdfs up direct. We can do it for you and make other page changes if you have problems. The Home, About, Employment and Contact pages are not admin controlled - strange I agree"
"the error messages we get seem to be database errors, not folder writing permission ones. We can amend pages (which involves writing) and load new images (ditto)."
"We need to get into the guts of the CMS code and see what is going on. Might be quite simple when we get there. Let me know if we can proceed for you - we would have to allocate a budget - up to say £120 / £240 ideally for the exploration and hopefully quick fix or estimate if more work is needed."
So up to £240 to just look at a CMS that isn't fully functioning
I'm thinking that with the website being fairly small (no shopping cart etc its purely for informaion purposes), the company could get away with moving else where or at least using wordpress (or similar) for the site and updating the information themselves. It surely would seem like a more cost effective solution .. as the guy has offered to come train the staff on the broken CMS for around £200+.
If you were in a similar situation what would your thoughts be?
My dad's boss asked me to take a peek at their website. They're a small firm paying for a third party to host & provide website support etc, but they had the feeling the guy was possibly pulling a fast one. Stating he needed weeks to update 3 words on a page & add additional material would take longer at quite pricey amounts. At first I thought fair enough, if he's coding the pages & has a busy schedule then delays in work are to be expected.
Then I log in the admin panel only to find some bespoke CMS thats similar to wordpress - but you have to fiddle more to get it work & functionality is lacking, EG. you add an image but have no control where it goes, it just inserts itself at the top & the image doesnt appear in line with the text or text editor to enable it to be manipulated


"Yes you will have to load pdfs up direct. We can do it for you and make other page changes if you have problems. The Home, About, Employment and Contact pages are not admin controlled - strange I agree"
"the error messages we get seem to be database errors, not folder writing permission ones. We can amend pages (which involves writing) and load new images (ditto)."
"We need to get into the guts of the CMS code and see what is going on. Might be quite simple when we get there. Let me know if we can proceed for you - we would have to allocate a budget - up to say £120 / £240 ideally for the exploration and hopefully quick fix or estimate if more work is needed."
So up to £240 to just look at a CMS that isn't fully functioning

I'm thinking that with the website being fairly small (no shopping cart etc its purely for informaion purposes), the company could get away with moving else where or at least using wordpress (or similar) for the site and updating the information themselves. It surely would seem like a more cost effective solution .. as the guy has offered to come train the staff on the broken CMS for around £200+.
If you were in a similar situation what would your thoughts be?