- Joined
- 18 Oct 2002
- Posts
- 2,021
- Location
- Swindon
You do realise if we took your stance we'd pretty much not sell any high-end VGA cards as we'd pretty much have to de-list every single model.
Also realise that the percentage of customers this effects is so small as well and the card is not always to blame.
Yes Gibbo, and how long would Nvidia take to redesign the cards to remove /reduce the issue if enough of the big retailers took the stance.
Just accepting the issue, and them pushing the issue to you the retailer to have to spend time & money with disgruntled customers there has to be a line in the sand ?? I understand that for you there is no reason to push back, as there is no real loss to you, as you either sell it as B Grade or send it back, but the customer service team are spending time and money that you cant recover just down to this issue.