Company ignoring Notice

[Minxy]

Obviously we are in uncertain times but I’m hoping for advice.

The other half has worked for his company for just over a year, his contract states he needs to give three months notice. He has been on furlough for about the last ten weeks. He is a sales rep and so customer facing, he is an asthma sufferer and has made the decision that he does not want to return to work in a customer facing role so has handed in his notice and given the reasoning on health grounds and has requested a shorter notice period. The company do not seem to wish to acknowledge him.

Initially he sent an email to his line manager who rang him wanting to check he wasn’t going to competition and would get back to him on the issue of notice periods.

Two days passed and nothing so the OH contacted his manager again and got told that the big cheese wanted a letter and it would be him the OH would need to deal with. That got sent the following day by recorded delivery. This arrived a week ago and yet there has still been no contact. He’s tried calling the big cheese but as yet no reply, I’m thinking the next step is to contact HR?

Any advice is appreciated. He is quite anxious about not going back out on the road which is probably not that far away given that lockdown is shifting but he has company transport and stock that requires returning. It would be nice to know what is happening really.

Thanks

 

[Minxy]

Thank you for your responses. We are hoping that given his concerns around health that they will let him go. I can’t see how it would benefit them to keep him. They have an inbound call centre so they could initially cover the area as they have been while he has been on furlough until they have a replacement for him.

 

[Minxy]

Thanks folks.

After nearly 3 weeks of complete silence despite repeated attempts to contact the Director he eventually phoned back yesterday.

The OH in the mean time has got another job lined up and they want him to start on the 1st July. Obviously in today’s climate jobs aren’t going to be that easy to come by so he’s told them he will take it. The new role won’t be customer facing and is a small team so contact with others will be limited.

They’re now claiming that 10 days doesn’t give them time to organise someone to collect the van & stock. They’ve already had three weeks to do something about this. They want to leave him on furlough anyway so I can’t see why they won’t just release him and they can pick up the van whenever they like. Anyway, the director went away promising to call back with an update, as yet he hasn’t called back even with yet another call to him earlier today and a voicemail left.

The OH doesn’t want to leave on bad terms, he’s always held an attitude of never burn your bridges but he is worried about his health and that’s his priority for now.