Competitor apparently going bump

Jamin280672

Jamin280672

Jamin280672

Soldato
Joined
12 Feb 2014
Posts
3,150
Location
Somewhere Only We Know
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To be honest, RMA was a nightmare, I brought an ASUS B650i ITX motherboard from them early last year, for a build for my Mrs and it basically died, no life at all, the only signs of life were the audio jack LEDs in the back, so I arranged an RMA with them to return it, they wanted pictures of the board and the socket which I did for them, and they approved the RMA, sent the board back in a heavily bubble wrapped box, then a few days later I got a message saying the board is on the way back to me, theres a bent pin, low and behold when I got it back there was an obvious bent pin, so I rang them and told them that pin wasnt there like that when I sent you the board, look at the pictures you asked me for, so they asked me to return the board back to them (at my cost), they had no replacements in stock, so gave me a credit note and I brought a Gigabye B850I ITX board off them, as soon as I got it, I took pictures, listed it and sold it on a well known auction site, I didnt want to have to deal with them again, with the proceeds I brought my Mrs an ASUS B850i from OCuk instead :D

That was only 3 or 4 months ago, I had no idea they were on the brink of destruction at that point, but now it kind of makes sense getting messed around and maybe RMA staff not caring how they handle returns, especially if they knew the future of the company at the time.
 
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BUDFORCE said:
Yeah I used Watford Electronics before.

Man Amazon have a lot to answer for, people dont realise how much damage they have done, "its convenient though bruv"

yeyeyeyye.................
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Trouble is as Amazon is such a massive company and making so much money they are able to undercut people like OCuk on certain products, 2 items I just brough off Amazon I checked the price on OCuk and it worked out £15 cheaper to buy them from Amazon, same day delivery and they make it easy for returns, sorry OCuk but in this day and age every penny counts.
 
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BUDFORCE said:
Yea I get it, I really do.

But I can say with honesty I'd still try OCUK, if it were a like for like id at least go to OCUK first show them the link to see if they can match.

For most other things I use eBay or go to websites like B&Q ir Argos or whatever, and even if it does work out a tiny bit more, I'll use them instead.

I'm not gonna lie, I still do buy things from Amazon now and then but very little, I'll spend less than £200 a year there.
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Dont get me wrong, im not going to abandon OCuk, I just brought a Power Colour 9070 for my Mrs and a Power Colour 9070XT for myself from them, I buy all my expensive goods from them, I use them for all my water cooling parts, I dont even shop around for things like that, their biggest competitor in water cooling UK parts (hint) are the slowest shippers in the world and extremely over priced for shipping, I cant remember the last time I brought anything from that company, I do spend a lot at amazon, but they do also sell a lot of Chinese junk too and a lot of fake goods too especially in the SD card, USB stick field, so you do have to be mindful, as an example ive just been through 6 sets of wireless earbuds from them before I finally got a pair that speak english too me and I can use as a hands free kit and actually hear what the other person is saying without either being way too quite or sounding like they are speaking through an empty tin of beans.
 
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