Associate
- Joined
- 8 Jul 2005
- Posts
- 1,064
I recently purchased a Palit 2080 Ti gaming pro from a competitor but they sent me the Palit 2080 Ti dual instead. I contacted them straight away through their live chat system. The person on the other end wanted me to take pictures of the box, the front and back of the card, and the box it was delivered in. Now this was done about 12.00 noon on friday, the person said it could take 24 to 48 hours for them to get back in touch. Now in the emails and on their site it clearly showed what card I had ordered. I have checked the site today and on the order form it's now saying the Palit 2080 Ti dual. Even in the emails it says gaming pro,.but now on the link in the email it's saying dual. Luckily I print screened the order form (before they,ve changed it).
Tbh at this moment in time I would just rather cancel and ask for my money back and I will buy from here, a bit more expensive but never had any issues over almost at least 15 years of buying stuff here.
Are they trying to cover up their mistake? or am I getting nervous for a reason? I couldn't contact them over the weekend because they are closed.
Tbh at this moment in time I would just rather cancel and ask for my money back and I will buy from here, a bit more expensive but never had any issues over almost at least 15 years of buying stuff here.
Are they trying to cover up their mistake? or am I getting nervous for a reason? I couldn't contact them over the weekend because they are closed.