Complete newbie desperately needs help

[Chris K]

Hi firstly i apologise if this is not in the correct location.

secondly i am a complete novice with all this tech so please do bear with me.

i am on virgin media 200mb cable. until about 2 weeks ago all was going sweet. unitl my home cameras on HIKvision connected to the network via TP link powerline adapters stopped working.

i tried everything to get it back but could not and was told by a friend that it was my vm hub and should get a router and put the hub in modem mode.

so i got an ASUS DSL AC68u and connected it up with the hub in modem mode. i still do not have the cameras and now my wireless is half the speed it was with the hub.

i do nit understand any of the the tech jargen so anyone who helps will need to be be patient with me lol.

thanks in advance

 

[Quartz]

i tried everything to get it back but could not and was told by a friend that it was my vm hub

unitl my home cameras on HIKvision connected to the network via TP link powerline adapters stopped working.

My first suspicion would be your powerline adapters, not your hub. Put your Virgin hub back and link a camera to it directly with a cable and test.

 

[Chris K]

i left the router as it was and connected the hikvision direct to the asus by ethernet and hey presto you was correct it was working fine. maybe my powerline adapters

ill invest in some new ones as i cannot hard wire the hikvision due to its location.

the other issue i have is the wireless has halved but in the reviews it should be just as good as the hub. any ideas?

thanks again

 

[the-evaluator]

If the wireless was better with the SuperHub why not switch back to that?

 

[Chris K]

I'm just doing that now hopefully it will all be back up and running soon

Thanks