Computer crash

A friends computer bluescreened recehtly and is on my study floor as a to do item. He is a keen photographer and has thousands of pictures as well as as apps like photoshop customised to his needs.

I have been in with a linux live distro, mint, and copied all image files to another drive however losing the apps and having to reinstall everything will be a pain. Next time i swear he will have a system restore point set up at the vrry least.
 
freddie64 said:
Could the problem be the RAM is XMP only as this is aimed at Intel systems? (i know some boards can use XMP & EXPO)
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I think there is some truth to this in regards to using 64gb or more at cl30. Expo seems extra expensive and rare here.

Maybe run your memory with a +2 on your major timings for now and test thoroughly when set up. CL30 xmp&expo certified at 64gb motherboard compatibility lists vary. Mine are xmp only aswell at cl32 6400and I'm running them at cl30 36 36 at 6000 in 1 to 1 mode, they fail at lower timings.
 
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It crashed again in the same way; started with the mouse pointer staggering, then complete freeze.
On hard resetting, it would take extra long to post. I can still get back into windows so long as only one monitor
is plugged in by HMDI.

sg0 said:
I think there is some truth to this in regards to using 64gb or more at cl30. Expo seems extra expensive and rare here.

Maybe run your memory with a +2 on your major timings for now and test thoroughly when set up. CL30 xmp&expo certified at 64gb motherboard compatibility lists vary. Mine are xmp only aswell at cl32 6400and I'm running them at cl30 36 36 at 6000 in 1 to 1 mode, they fail at lower timings.
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Thanks for your suggestion. I don't really understand much about RAM so I cannot immediately grasp what you are suggesting, but I will look into it.
 
I would run a memory test as errors can lead to corruption.

Testmem5 with the Anita extreme profile or Prime95 large FTT should let u know if there is an issue.

If they error or crash then remove one stick and try each at a time with the same tests
 
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With the help of ChatGPT, I'm hopeful that the problem is fixed. I ran the display driver uninstaller and reinstalled all the AMD drivers, and seems to have done the trick.
In hindsight it seems like I should have done that earlier.

When posting it was often taking five minutes stuck on the
yellow light, but I'm hoping it was primarily a display driver issue.

I am going to do a fresh install via Rufus eventually, but will leave that for now and in the interim I will test the memory again. Am currently running the basic JEDEC profile rather than DOCP.

This is how Chat PT summarised it :

⭐ Why Your Earlier Symptoms All Connect Now​


Remember the cluster?
  • Bluetooth failing
  • Audio gone
  • Resolution locked
  • Second monitor crashing
  • Sleep issues
Those were NOT separate faults.

They were all downstream of the graphics driver failing to initialize correctly.

Integrated graphics sits closer to the chipset than most people realize — when it glitches, the ripple spreads wide.

But now?

Smooth POST
Stable monitors
No freezes
 
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Epburpee said:
Last night, my computer crashed, and it seems pretty bad to me.
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Worth reading this :- https://learn.microsoft.com/en-us/answers/questions/4040228/how-to-deal-with-srttrail-txt-error

But just a heads up doing all the above may still not fix the issue as I have learned in the past and comes down to just having to reinstall windows as it is so corrupted that it always produces the SrtTrail.txt error. I had this once in the past and I am almost sure it happened not long after one of the large windows updates and nothing I would do would resolve it and was the first time ever I have not been able to get a Windows machine working again after a windows issue.

After reinstalling windows the pc has been fine ever since so no other hardware issues were responsible and was just windows had corrupted so bad there was nothing that would fix it no matter how many times I tried to rebuild the windows drive and its files and registry.

Just make sure to take off any data off the drive you need before doing a full reinstall.
 
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