Associate
Let me tell you a little true story about a computer fair nightmare.
30th December:
I arrived at the Bowlers computer centre with the intention of finding a Socket 478 MOB to replace my dead one.
Feeling full of Xmas cheer and with out care I decided to go down the new computer route.
It seemed that there were only 2 main players one of them was ************
There sytem that best suited me was called ‘****
From there spec sheet:
AMD 3200+
Asrock AM2 Nvidia Mainboard
512 DDR-2 RAM (667) 5300Mhz
250Gig SATA2
Nvidia Geforce 6300GS
16x DVD -+R/RW Dual Layer
16x DVD ROM
6.1 Digital Audio Sound
10/100 LAN
1.44 Floppy
LCD Panel Display Case(with 300W PSU)
6x USB
PS2 Mouse
2 Channel Speakers
£299
I negotiated that I only wanted MOB,AMD 3400+,1 GIG 667,7600GT,250 SATA2 & CASE all the other stuff was unnecessary.
The staff member more than happily priced the system up at £375.00. So I went along with it. I paid 120 Cash & 255 on my EGG VISA.
On returning home a plugged the system in and discovered firstly the case lights didn’t work nor did the LCD panel?. Strange me thinks …ok ill check the rest out. What! No 7600GT?.... no 667 memory! DDR2-533 instead of DDR2-667 and the SATA II drive was SATA capable but not a true SATA II drive!.
OK …. There’s been a mistake?. I returned to the fair 1 week later after trying for a week to get hold of the company by phone.(nightmare).
I handed over to the sales bloke my system and list of complaints to which I was fed a barrage of abuse and rude attitude. After which he reluctantly handed over the credit card terminal and before I punched in my PIN he tells me he’s charging me 2.5% restocking fee tatal £366. ‘’What ever’ I thought just give me my money back.’’
But wait! There was no receipt?... Don’t worry he says your monies in your account?.... MMn?.... I left and went home….2 nights later im checking my account. WHAT! He only debited it agin this time for a further £366 which was to be the refund amout.
I wont go on but to say its taken 1 month and 2 registered letters, EGG Credit Claw back team, 16 telephone calls , dozens by EGG , and a registered on going complaint with Trading Standards. I have finally got a full refund but at how much effort!
Beware of**************and Shoddy service from computer fair individuals.
30th December:
I arrived at the Bowlers computer centre with the intention of finding a Socket 478 MOB to replace my dead one.
Feeling full of Xmas cheer and with out care I decided to go down the new computer route.
It seemed that there were only 2 main players one of them was ************
There sytem that best suited me was called ‘****
From there spec sheet:
AMD 3200+
Asrock AM2 Nvidia Mainboard
512 DDR-2 RAM (667) 5300Mhz
250Gig SATA2
Nvidia Geforce 6300GS
16x DVD -+R/RW Dual Layer
16x DVD ROM
6.1 Digital Audio Sound
10/100 LAN
1.44 Floppy
LCD Panel Display Case(with 300W PSU)
6x USB
PS2 Mouse
2 Channel Speakers
£299
I negotiated that I only wanted MOB,AMD 3400+,1 GIG 667,7600GT,250 SATA2 & CASE all the other stuff was unnecessary.
The staff member more than happily priced the system up at £375.00. So I went along with it. I paid 120 Cash & 255 on my EGG VISA.
On returning home a plugged the system in and discovered firstly the case lights didn’t work nor did the LCD panel?. Strange me thinks …ok ill check the rest out. What! No 7600GT?.... no 667 memory! DDR2-533 instead of DDR2-667 and the SATA II drive was SATA capable but not a true SATA II drive!.
OK …. There’s been a mistake?. I returned to the fair 1 week later after trying for a week to get hold of the company by phone.(nightmare).
I handed over to the sales bloke my system and list of complaints to which I was fed a barrage of abuse and rude attitude. After which he reluctantly handed over the credit card terminal and before I punched in my PIN he tells me he’s charging me 2.5% restocking fee tatal £366. ‘’What ever’ I thought just give me my money back.’’
But wait! There was no receipt?... Don’t worry he says your monies in your account?.... MMn?.... I left and went home….2 nights later im checking my account. WHAT! He only debited it agin this time for a further £366 which was to be the refund amout.
I wont go on but to say its taken 1 month and 2 registered letters, EGG Credit Claw back team, 16 telephone calls , dozens by EGG , and a registered on going complaint with Trading Standards. I have finally got a full refund but at how much effort!
Beware of**************and Shoddy service from computer fair individuals.
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