Computer Problems

lamps · 30 Jun 2011 at 21:00

Hoping to get some help on the issue. Monday i ordered an EVGA gtx 570 superclocked graphics card, have been using it since Tuesday and last night was playing metro 33 for a few hours fine, no problems.

Today Witcher 2 arrived, installed it and began to play it, after about 5 minutes my computer suddenly restarts and i can smell this plasticy burning smell, this allready has alarm bells ringing and my instant thought was the PSU had gone, strangly enough the computer restarted fine. Once again i loaded up Witcher 2 and instantly my monitor went completly purple and restarted, this time i tried Metro 33 which ran fine the night before and was greeted with an Orange screen on my monitor followed by another restart. I am able to surf the internet, use photoshop fine but as soon as i load a game or DVD the computer restarts.

After searching about i found it could be 1 of 3 things:

Capacitor has blown on the Mobo.

GPU is buggered.

Something in the PSU has blown, allthough it still works.

My main thought is that it is the GPU since it only restarts while watching DVD/Games, but it was working fine in Metro 33 before i started Witcher 2. Im not sure what the burning smell could have been?

Im about to try this graphics card in another computer rig, which should tell me if its a gpu problem or not.

Has anyone experienced anything like this before or have any ideas what exactly could be the problem?

IPAddis · 30 Jun 2011 at 21:03

Have you tried reverting back to your old GPU?

Little_Crow · 30 Jun 2011 at 21:15

My gut instict is that its GPU, I had exactly the same purple screen of death on my GTX280. In my case Games would play fine after 2 or 3 PSOD's suggesting it was only while the graphics card was cold.

As IPAddis said, try your old GPU if you still have it and see if the problem continues, it's an easy thing to change compared to PSU or Mobo, so start there first.

If it proves to be that then it will be under warranty so just get it replaced.

lamps · 30 Jun 2011 at 21:17

Just tried my old 8600gt works fine, so must be GPU :/ what could cause it to bugger up like that? and i guess that was the burning smell to? Temps didnt go above 50 according to MSI afterburner

Number_25 · 30 Jun 2011 at 21:38

Was the fan working correctly?

lamps · 30 Jun 2011 at 21:46

Yes it was, even increased it in MSI afterburner

getcarter · 30 Jun 2011 at 23:05

You were just unlucky mate. See if you can get the GPU changed under warranty if its still in warranty.

dotdrew · 1 Jul 2011 at 03:10

I have an EVGA GTX 580 SC and mine boots the fan up to 85% when it reaches 96 degrees celsius, so seeing as you could smell burning I imagine the auto fan didn't kick in. Luckily the EVGA cards have a 3 year standard warranty and 10 years if you register it online. Apparently EVGA are very good with their RMA's so just get in contact with customer services. Good luck!

Stace89 · 1 Jul 2011 at 03:19

check for burn marks around psu connection to graphics card. If the psu connector has a burn I'm not sure whether that implicates the psu, it could be worth swapping too if it's the case.

lamps · 1 Jul 2011 at 08:22

Going to swap the PSU around with a spare corsair 650w i have tonight.

getcarter · 1 Jul 2011 at 08:48

Check the GPU thoroughly first though. You do not want it taking any of your other components with it!

lamps · 1 Jul 2011 at 18:25

Ok have tested the gpu in the second PCI slot - same problem and have tested it in my girlfriends computer, completely differant hardware, exact same problem so it has to be the card, website i bought it from have agreed to refund me so am tempted by a 69502gb now