Hi,
i bought a 360 game on an online marketplace on 26 Feb, for delivery within 2-3 days.
My gut instinct is telling me this guy is dodgy, perhaps didn't post the item, but something doesn't seem right. What do you all think, here's how it goes:
After not having received the item, i contact the seller. He states the item was posted on 28 Feb, so I wait a bit longer. Contact him again, get the same email stating it was posted 28 Feb.
Again I wait, now about 1.5 week going 2 weeks after my first contact, still nothing. I contact the seller again, asking what's happening, i get the following reply from a different email address, but same sender's name:
A bit later, going 2.5 weeks now, I ask for a status update, to find out what (if) the seller is doing to resolve this, i get the following email, from a completely different name and email address:
Finally, after 3.5 weeks or more, i have now given up on this guy and made a claim under the safe buying guarantee on that marketplace and stated the facts. They refunded me the money straight away. I did receive another email from the Seller today:
I left him a poor feedback rating with my comments that the item was never received and the seller didn't resolve the problem.
i bought a 360 game on an online marketplace on 26 Feb, for delivery within 2-3 days.
My gut instinct is telling me this guy is dodgy, perhaps didn't post the item, but something doesn't seem right. What do you all think, here's how it goes:
After not having received the item, i contact the seller. He states the item was posted on 28 Feb, so I wait a bit longer. Contact him again, get the same email stating it was posted 28 Feb.
Again I wait, now about 1.5 week going 2 weeks after my first contact, still nothing. I contact the seller again, asking what's happening, i get the following reply from a different email address, but same sender's name:
hi
I will look into it asap as i work for royal mails invtestigation bureau the I.B which tracks lost and stolen mail this may take few days .
regards
A bit later, going 2.5 weeks now, I ask for a status update, to find out what (if) the seller is doing to resolve this, i get the following email, from a completely different name and email address:
Hi I told you would take a few days to sort out ok its all in hand but cant do anything until royal mail head office get back to me plus I need to speak to your local postman and d o office .
I wiil refund your cash when iu fine what has happened to your game iam very this has happened buts it not my doing
reagrds
Finally, after 3.5 weeks or more, i have now given up on this guy and made a claim under the safe buying guarantee on that marketplace and stated the facts. They refunded me the money straight away. I did receive another email from the Seller today:
why are you make tails up so you can get a refund .
i will refund your when i have proof the game was lost in the post ok and untill lthen how do i know you have not got the game and your just trying to rip me off.
and far as email go was my own email address and my girl friends weail address at reply to ok.
so making out to be con man.
if wish to take this futher with me my number is xxxxxxxxxxx
I left him a poor feedback rating with my comments that the item was never received and the seller didn't resolve the problem.