Concerns about my new MSI GS73VR

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25 Jun 2015
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so I have had this laptop a little over a week now and generally love everything about it but I have a few issues.

1) The laptop came with a 256 toshiba NVME SSD, the speeds are amazing but ive noticed that it gets hot. right now its sitting at 63 degrees which im sure isnt right for just browsing and after some gaming its usually over 70 degrees. the mechanical HDD has never been over 40 degrees....can someone confirm that this is or isnt something to be worried about?

2) im getting weird electrical squealing sounds, like a grinding and fizzing, from the the bottom right of the laptop (under the stickers) where im sure the ssd is(?) the noises are intermittent but frequent, it tends to happen when downloading streaming, opening new browser tabs and generally when writing information to the ssd. my old ssd was dead silent at all times. anyone else have similar issues with there ssd's?

2) i have a logitech g700s mouse, over the past few days ive begun to hear it, as i move the mouse around there is an electrical noise (separate to the SSD noise) I know this can happen on any computer but it sounds like an old dot-matrix printer and its driving me insane. only happens when i have a program loaded and on screen.

these issues are particularly annoying on a $1700 laptop, especially when people are at my desk going over work and they can hear the noises too.

does this sound like an issue? should I RMA? anyone else have these issues?
 
so I have had this laptop a little over a week now and generally love everything about it but I have a few issues.

1) The laptop came with a 256 toshiba NVME SSD, the speeds are amazing but ive noticed that it gets hot. right now its sitting at 63 degrees which im sure isnt right for just browsing and after some gaming its usually over 70 degrees. the mechanical HDD has never been over 40 degrees....can someone confirm that this is or isnt something to be worried about?

I have a 256GB NVMe SSD also, not the same laptop but similarly slim. Mine never goes over 44°C, so I would suggest that is a little warm and could lead to throttling.
 
wouldn't the electrical noise be coming from the mechanical drive as i have had a few do that . i can understand the PCIE SSD getting hot as being a thin machine but the noise . the noise has to be the mechanical drive. take the back off the machine and have a look . it don't void your warranty like it says it does if it has a void warranty sticker. The grinding the hissing is the drive struggling and when i used to use a mouse you could hear it whine . just a thought as im not sure if any noise can come from a PCIE SSD apart from coil whine .

there is also the possibility its the GPU or even the fans .

there is also a MSI gaming laptop thread where you can post questions from other owners , thread was re-started due to the original OP not being on as much and old thread got deleted .
 
wouldn't the electrical noise be coming from the mechanical drive as i have had a few do that . i can understand the PCIE SSD getting hot as being a thin machine but the noise . the noise has to be the mechanical drive. take the back off the machine and have a look . it don't void your warranty like it says it does if it has a void warranty sticker. The grinding the hissing is the drive struggling and when i used to use a mouse you could hear it whine . just a thought as im not sure if any noise can come from a PCIE SSD apart from coil whine .

there is also the possibility its the GPU or even the fans .

there is also a MSI gaming laptop thread where you can post questions from other owners , thread was re-started due to the original OP not being on as much and old thread got deleted .

The HDD was my first thought but as it literally has no programs or files on it I dont understand how it could be so active, task manager also shows the drive a 0% usage.

after a bit of testing, Ive ruled out the gfx as i dont hear any noise when playing games from either HDD or the mouse movement, I get some noise in programs but mostly I seem to hear the mouse and HDD/SSD when using chrome, whether im downloading, loading a website, streaming videos. maybe its an issue with the killer 1535 wifi card (I only have drivers and not the killer software installed)
 
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