A friend brought me her PC with problems it a packerd bell , basically the PC has 2 user accounts and has an expired Norton INTERNET program , at least a year out of date. under the wifes account i loaded antispyware program and found 800 cookies ,Trojans , etc and also loaded avast anti virus ,windows firewall .
Norton refuses to unload via uninstall and when i tried to load a legal copy of office 2007 student it runs into probs , so what is going on ?.
the husbands account does not sow the antisyware program in task bar so is it only working on the wifes account and he still has the viruses , also he loaded adobe 9 and he says he thinks it failed to load properly as he gets errors when opening it , also if you click on the adobe desktop button the desk top reverts to a basic setting as if you had just put in a new graphics card and not loaded the drivers so what gives ? . sorry for all the long winded word but if some one can help i would be very pleased
Norton refuses to unload via uninstall and when i tried to load a legal copy of office 2007 student it runs into probs , so what is going on ?.
the husbands account does not sow the antisyware program in task bar so is it only working on the wifes account and he still has the viruses , also he loaded adobe 9 and he says he thinks it failed to load properly as he gets errors when opening it , also if you click on the adobe desktop button the desk top reverts to a basic setting as if you had just put in a new graphics card and not loaded the drivers so what gives ? . sorry for all the long winded word but if some one can help i would be very pleased