Connection dropping

[OptimaLnrg]

I'm just wondering were I should start looking for the culprit for my internet connection dropping.

The dropout occurs frequently when the phone rings and sometimes rarely when the phone doesn't ring. and lasts for a minute or two.

This is not the cordless phone interfering with the wifi because I maintain connection to the router throughout, it's adsl connection to the router that drops. I've tried 6 different adsl filters.

I contacted my ISP (Xilo) last year some time but they said nothing was wrong with the line and (obviously) they could ping me.

Thanks.

 

[bremen1874]

Irrespective of what your ISP has said you may still have a line fault.

You’ve hopefully removed any chance of having a faulty adsl filter.

How complicated is your phone wiring? Have you tried using the master socket test socket (assuming you have one)?

Have you tried using a different phone?

Have you performed a quiet line test?

 

[OptimaLnrg]

I think it's a fault on the line tbh.

Tried lots of filters but no help.

Not sure how to do a quiet line test.

Not tried a different phone, but again the phone doesn't need to ring for it to happen. For example, I just lost my net for 10 minutes without a phonecall just now. Router was fully working, just no adsl signal / internet in.

In my rage I disconnected the sky box from the phoneline to see if that helps.

Oh, as for phone wiring, this is the only socket in the house.

Thanks .