Hi,
I'm hoping somebody can help me with a really weird problem i've been having for the past few days on my virgin media broadband connection (120 mbps). Every hour or so my connection becomes extremely slow for a few minutes. Web pages time out, connections to any online games drop etc. This lasts for about 3-4 minutes before it returns to normal again. I've setup a quality monitor on thinkbroadband. The graph is here :
http://www.thinkbroadband.com/ping/share/be2aafa03e0b9c7058b1cac36d427140.html
I'm no expert but i personally think those yellow spikes are where it's timing out.
My power levels etc are below. Any help would be greatly appreciated.
Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 36 434250000 Hz QAM256 -1.7 dBmV 39.4 dB 741 0
Locked 37 442250000 Hz QAM256 -2.4 dBmV 40.0 dB 675 0
Locked 38 450250000 Hz QAM256 -2.6 dBmV 40.3 dB 678 0
Locked 39 458250000 Hz QAM256 -2.0 dBmV 39.0 dB 690 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 57 45800000 Hz ATDMA 42.8 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
I'm hoping somebody can help me with a really weird problem i've been having for the past few days on my virgin media broadband connection (120 mbps). Every hour or so my connection becomes extremely slow for a few minutes. Web pages time out, connections to any online games drop etc. This lasts for about 3-4 minutes before it returns to normal again. I've setup a quality monitor on thinkbroadband. The graph is here :
http://www.thinkbroadband.com/ping/share/be2aafa03e0b9c7058b1cac36d427140.html
I'm no expert but i personally think those yellow spikes are where it's timing out.
My power levels etc are below. Any help would be greatly appreciated.
Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 36 434250000 Hz QAM256 -1.7 dBmV 39.4 dB 741 0
Locked 37 442250000 Hz QAM256 -2.4 dBmV 40.0 dB 675 0
Locked 38 450250000 Hz QAM256 -2.6 dBmV 40.3 dB 678 0
Locked 39 458250000 Hz QAM256 -2.0 dBmV 39.0 dB 690 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 57 45800000 Hz ATDMA 42.8 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec