Conputer won't connect to the Internet

William-Mathew · 31 Jan 2015 at 17:37

Hey guys

So I wipped on of my computers the other day and now the pc won't connect to the Internet. I am using wireless with a USB recover. The motherboard is asus. I am on the motherboard support cd. I don't want to install everything as some of it is junk. I have tried to install the Realtek LAN driver but that does not work

wazza300 · 31 Jan 2015 at 17:38

did your wireless receiver come with a driver disk?

William-Mathew · 31 Jan 2015 at 17:42

No. Last time I just plugged it in a it worked fine

cliffo88 · 31 Jan 2015 at 17:49

William-Mathew said:
Hey guys

So I wipped on of my computers the other day and now the pc won't connect to the Internet. I am using wireless with a USB recover. The motherboard is asus. I am on the motherboard support cd. I don't want to install everything as some of it is junk. I have tried to install the Realtek LAN driver but that does not work

When you say 'I have tried to install the Realtek LAN driver but that does not work', do you mean that the driver won't install, or it has installed but hasn't fixed your issue?

Could you plug your computer into your router for a few mins and see if the OS pulls a driver down?

If not, try looking online (on another computer) for the drivers for your particular model of wireless device and stick it on a disk.

wazza300 · 31 Jan 2015 at 17:49

try the usb receiver in the other usb slots,install usb3 drivers if you have them

Midnight Tboy · 31 Jan 2015 at 17:59

as cliffo88 says.....if you can, use ethernet cable to your router....the LAN driver is for that not the wireless. If you then connect the wireless device it should scan online for drivers for the wifi. And again as wazza300 says, use usb2.0 port rather than 3.0 which may need additional drivers. Also, go into Device Manager and rescan for new devices (once cable is in)