Soldato
- Joined
- 23 Dec 2013
- Posts
- 3,547
- Location
- North Wales
I'll start by saying that i rely on public transport as i don't drive, we have had endless changes to times. 4 times in the last year in fact!
Now the council has handed the tender for the sunday service to a different provider which now renders my season pass on a Sunday completely useless unless i cough up more money. Where do i stand on complaining about it? I know it's probably a lost cause as they'll probably do nothing about it.
I did ask citizens advise and they suggested to complain to the council first closely followed by my local MP. Is there nothing in the tender agreement that forces the provider taking over the service to honour previously held season passes?
Now the council has handed the tender for the sunday service to a different provider which now renders my season pass on a Sunday completely useless unless i cough up more money. Where do i stand on complaining about it? I know it's probably a lost cause as they'll probably do nothing about it.
I did ask citizens advise and they suggested to complain to the council first closely followed by my local MP. Is there nothing in the tender agreement that forces the provider taking over the service to honour previously held season passes?
